レビュー (24,815)

総合評価
4.6
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の17%は4つ星です
  • 評価の5%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
編集日:2019年6月3日

I like the pop ups and how I'm able to design them. However their customer service is frustrating. I used to have a 'chat' feature available and it disappeared. And it's been hours with no response via email on an urgent issue. I do not recommend because of lack of support, and I will be looking elsewhere for my newsletter management.

Topaz & Pearl
アメリカ合衆国
アプリの使用期間:2年以上
2021年5月13日

Increased their price from $10 a month to $13 a month and now to $30 a month. For a small business it's a hard hit. Very disappointed and it's a great time to switch to Klaviyo.

Bizbriz
アメリカ合衆国
アプリの使用期間:2年以上
Privy Operationsが返信しました 2021年5月18日

Thank you for sharing this feedback. At Privy, we’re thrilled to have been able to offer our plans as we have all these years. However, over the years, we've evolved our platform and simplified our plans to be an all in one solution for merchants. For $30/month customers can use Privy as their all in one marketing platform to grow sales. With unlimited access to the tools you need to collect emails, improve website conversion, send newsletters, automate your email marketing and more. We understand your frustration and we’re here to help if you’d like to talk with one of our Privy coaches.

2023年10月9日

doubled their plan prices in one year, and the app doesn't really make the difference

Mia Bambina Boutique
カナダ
アプリの使用期間:2年以上
2020年9月10日

Privy has been charging me an erroneous $50 usage fee on TOP of the $20 fee for the past 6 months. Extremely dissatisfied....

Rogue Revival
アメリカ合衆国
アプリの使用期間:2年以上
2019年7月7日

Shady business practices, taking advantage of site data they have been given access to to try and force a payment scheme on my site. Will never use again, and I encourage any shop owner who wants to do business with trusted partners to go find another app to integrate into their site.

FreestyleVinyl
アメリカ合衆国
アプリの使用期間:2年以上
2021年10月28日

I would rather give them 0 stars if I could. Their support team is not helping at all! It won't allow me to cancel the plan unless contact them,and I did, they do not even reply my email for 2 days!!!! Please do not use them. Worst experience ever!!!!

BUMPSHOW MATERNITY
中華人民共和国香港特別行政区
アプリの使用期間:2年以上
2017年5月17日

Customers are refusing to sign up due to the excessive authentication process. At first they are in two minds whether to sign-up and then the "sign" authentication will stop them, then AGAIN it asks for a second authentication. After 130 views not one person signed up.

Attica Home Lifestyle
オーストラリア
アプリの使用期間:2年以上
2023年2月3日

The process to add legitimate emails to your email list is too time consuming and unnecessarily complicated. Once they have signed you on, support disappears. They also...send emails offering to help your business, but when you reach out, these emails has always ended up a waste of time for me.

BeeKeeper Parade
オーストラリア
アプリの使用期間:2年以上
編集日:2019年9月15日

Update (9/15/19): The email portion of the app has proved to be the most useless part of the app. Creating a newsletter is a serious chore compared to other programs. The information you gain from the newsletter is worthless. It doesn't tell you who clicked on which link, who unsubscribed, etc. It has not been effective in anyway. I guess I'm stuck until MailChimp is once again part of Shopify.

Update: I've had the app installed for a month now. The pop up works great gathering emails. Actually surprised at how many people sign up. The email feature is nice. I've sent out a few newsletters with varying results.

I can't justify paying $20 a month for the app yet. I'm told that I've reached the max impressions of 5000 per month on the free plan yet my site says I'm only at 1500 for the month (could be the way impressions are counted). The email reports leave a lot to be desired. Other apps give great detail about who opened, how many times, what was clicked on etc. Would certainly pay for that. My avg open rate according to the report dropped from 20% with another app to 2%. Not sure why.

Real Life Rosary
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2019年7月8日

Loved this app, then Privy decided to take it from being free, to being $140 a month. No joke. Beginning July 9th, 2019, they now have it set up so that as long as you get fewer than 5,000 page views a month, it's free. But at my monthly page views (around 55,000) they want me to pay $140 a month. $140. A. Month. That's more than I pay for my website! Don't get me wrong, I would gladly pay for the app, as I definitely think it added value. I'd pay $20-$40 a month, which is more than I pay for any other app for my website. But $140 a month?? Get real Privy.

Dawson Knives
アメリカ合衆国
アプリの使用期間:2年以上