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Privy is a great tool to enhance your shopify store. It has many features and integrates with many popular apps. Their support team is amazing and they'll make sure you get the best possible solutions.
Highly recommend.
Some of the quickest customer service I've experienced was from Jose at Privy. We had one minor issue and it was isolated and then rapidly resolved. This app has also helped tremendously with gaining new customers and customer outreach.
PRIVY integrates seamlessly with our shopify store. Pop ups, emails, sms, reporting. You can customize every detail to match your websites theme. Additionally, I love how helpful their team is. I highly recommend PRIVY for anyone looking to maximize their store's potential.
Have really enjoyed the app. The support team has been super helpful. I just spent about 35 minutes with Jose helping me through some of the issues I was having. Still early days in my use but highly recommend.
I am just starting up with Privy. Small business - so far so good. Easier for me to use than some other apps I have tried, and the price is acceptable. I had great support from Melanie with a Zoom call and from David about verifying the domain. And I just contacted Jose on a Chat and he responded quickly and was extremely helpful with his answers to my questions. Great customer service! Looking ...
Unfortunately, we are experiencing issues with the pop-up during Black Friday, and the first-line support team doesn’t seem willing to fully understand the problem or take the time to resolve it. It’s been over 48 hours, and all we’ve heard so far is: “Yes, the pop-up appears.”
We are already aware that the pop-up appears, but what we need is an analysis of *why* it is showing up more than 1,000 ...
I'm Alex, the CEO of Privy. So sorry to hear about the trouble. Our Head of Customer Experience is reaching out right now. We'll get any issues sorted.
Pretty easy to use and when I had an issue, they fixed it quickly with no problems
Great app for managing my customer lists and sending out emails. They have good tools for building email campaigns and they are integrated into Shopify so I can see how many sales I get from each email!
Quick service via chat from Jose. Thanks for the quick assistance!
Very good app to use for marketing purposes especially the spin the wheel and pop ups, also the after service is exceptional, they reply really fast and help you with anything, big shout out to Jose for helping me