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Really bad - it keeps getting in the way when I am trying to customize my Shopify site. Can you turn it off while I am editing and working on the back end of my website?
Not good. You ask for help from support and they talk to you like you are a computer genius. NOT EVERYONE IS. A quick 5 minute call probably could have solved all our issues but NO ONE wants to pick up the phone and help the customer
A certain way to slow your website (just check it on google speed insight to make sure that is really slowing it). We are yet customising the app and trial gone. Spent hours to optimize text on that pop-up and lose it now. Support couldn't help me to just see what I wrote there. Support S*ks. Go away for Klaviyo no way you could compare
Carley is the absolutely BEST Privy support manager I ever worked with. She is on top of her game and is willing to get in the "weeds" to solve problems. She is truly an asset to Privy.
Jose is very helpful! Totally recommend using Privy
very reliable and helpful.
Honestly the best customer support I have received in a long time. Jose was very attentive and quick to solve my problems.
Privy have good customer service.
Great customer service!
Hi, I am not using the app, how can I delete all the data in my site?
Hello,
Thank you for reaching out. We understand your concern about removing all data associated with your site. To ensure your data privacy, a member of our team has reached out you with the specific details of your account so we can assist you further.
Please check your email (and spam folder, just in case) for further instructions.
If you need help with anything else, you can always reach our support team at support@privy.com, and we’ll happily guide you through any process step by step.
We appreciate your patience and look forward to resolving this for you promptly.