Privy ‑ Email, SMS & Pop Ups

I heard that Privy is selling emails that are captured to 3rd parties. Also slowing down website greatly. Deleted immediately ,

i have no clue how this app will perform.
Cannot give a 5 star review until i use it!

Why this pressure???

Very annoying how the color and size of letters overwrite want you want to put. Would give it less of one star if I could. What looks like would take 5 mins becomes a 30-45 min process. Needs a lot of updates.

My bill was charged twice!!!! It's $2280!!!
I never receive any response, when I contact them for help.

Hello,

Can you please help? I signed up for a yearly plan in July but cancelled right away and was told I would get a refund but I have not heard back from support despite several emails! I really need to resolve this.

You do not ask for a review when you have not let the user try the app first for some time. For that reason I give you one start. As I do not know if is going to serve my needs.

Privy don't work well if you wish to check your site with Google PageSpeed.

This was the case with the standard Supply theme in shopify.
https://www.vinylwallstore.co.uk/

Unfortunately Privy were unwilling to look at this and resolve even though i would have happy turned into a paying customer.

Will happily give my money to another exit intent app :)

Just signed up stop asking for review. Also, I cant appreciate a company that blatantly lies to their customers. In your FAQ, you state that Privy does not affect or slow down page speed. I find it odd that you feel it necessary to make that point bc as the developer you know the truth but want to convince people otherwise. I challenge anyone that downloads privy to save a copy of their Shopify theme before privy and one using privy then visit performance insight sites like gtmetrix, pingdom and google page speed and you will clearly see that Privy DOES indeed affect your page size, load speed and overall performance. Whether or not someone decides ultimately the trade off is ok is up to them but Privy should do the responsible thing and be honest about it so the customer can decide whether or not it is worth the hiccup in page performance.

I am changing my review of this app. I thought it will be easy to migrate my contacts so I can start sending newsletter emails. But after 5 days, mailable contacts are still not done. The company does not have chat to speak with customer service reps and the replies are quite slow. Its being quite disappointing. I will be uninstalling the app and look for other company that will be easier to work with.

5-Stars when it was free. Now, as others have indicated, it's REALLY expensive per month based on our page views. We're off to find another more reasonable option.