Privy ‑ Email, SMS & Pop Ups

Great support team and the product has top-notch. Been using for over 3 years and helped build the d2c brand nicely.

WE LOVE PRIVY!! We were using another email platform but also used privy for our pop ups. After speaking with a few of their representatives, we decided to move all business over to privy and i'm so glad we did! Their customer service is unmatched (SHOUTOUT TO CARLEY, KAROL, AND HENRY) and my inquiries are ALWAYS met with so much help and offers to jump on a call. YOU NEED THIS APP!

This app is great but the service and onboarding team is the best!! They helped me get all my campaigns running when we first came on with Privy.

Now Henry has been helping dial things in and the results have been outstanding. They've been performing even better than expected. KUDOS to the Privy team and big thank you to Henry for his pro skills!

We have been using Privy for some years now - both for pop-ups and emails. I have always found it easy to use and it allows us to grow our email list. Great help from Jose today with few ideas I needed help on.

Privy is the best email & sms plug-in for your Shopify. They have everything you need and online assistance that is super responsive. Shoutout to Jose for helping me out with fixing my problem with my emails going straight to spam mail!!!

Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!

I had high hopes for this $40 app, but it was a complete disappointment. First, their live chat button didn’t work when I needed help. When I finally got a response from Alex, they suggested hopping on a call—but I’ve done that before, and it was just a sales pitch to get me to upgrade. I asked if this call would actually help solve my issue, but Alex never replied.

The app ended up conflicting with my theme’s coding and ruined a launch—items weren’t showing up in the designated collections! I uninstalled it after just 4 days because it was unusable. I requested a refund, but no one has responded. $40 down the drain for an app I couldn’t even use. Terrible experience.

Hey there!

I really love how strict Privy is with their email policies, ensuring that the recipients are genuine and engaged. The customer support is also outstanding—special thanks to Uri from the team for his swift and helpful responses.

Straight forward to use, fast and capable support, reasonable pricing model for a small bootstrapped business.

I've been using Privy for about a year and a half as my business has gone from $1k to $25k/month and I have no plans of leaving.

The intuitive platform has allowed me to set up email campaigns and more all on my own, and the support (the few times that I've needed it) is always quick, professional, and helpful.

The cost of the app also scales with your size (you pay a bit extra as your contact list grows), which is great when you're just getting started.

Highly recommend Privy!

Privy is a solid emailing app that's fairly easy to navigate, although there are times when I still find myself figuring things out. One of its standout features is the live chat support, along with the option to schedule Zoom meetings for technical assistance, which came in handy when setting up my sending domain. My experience with their tech support was excellent, especially with David S., who was incredibly patient and kind while walking me through connecting DNS records via Zoom. The email templates are easy to use, and I love that I can effortlessly integrate marketing images created in other design apps. Additionally, the ability to track who opens, clicks, or unsubscribes from my emails gives me valuable insights into client engagement.