Privy ‑ Pop Ups, Email, & SMS , 24 855 avaliações

I used this app for years and it was great. Then suddenly they changed their pricing and everything stopped working. They wanted me to pay for email and sms marketing but their platform doesn't do nearly what other marketing messaging platforms do. I would not recommend them to anyone. Plenty of other apps out there

It is clunky and never seems to work, emails are never sent, and customer service is lacking. I am going to look for another option.

Up till now nobody from this company can explain to me how someone else got hold of my account, use it and ratcheted up my monthly bill. Just sickening.

Haven't used Privy at all yet so nothing to review

THIS APP WILL RUIN YOUR CODE AND LEAVE BUGG ON YOUR SITE. DEFAULT CAMPAIGN WILL START RUNNING WITHOUT NOTICE AND YOU MAY NOT BE ABLE TO TURN IT OF EVER AGAIN. BE PREPARED TO GET FUCKED OR LEAVE THIS APP. Honest advice form Shopify OG.

I USED to love this app, that is until they changed their pricing structure and added a whole bunch of functions that I don’t need. Now I’ve just received a billing notice that the FREE app I loved so much is now going to cost me $70 a month (It was not worth it at $15/month, but I already had designed several pop ups so I just paid it). And when I contacted support I was informed that because of Privy I have added xx number of subscribers and made xx number of dollars. UH, NO - because I offer a coupon and designed great pop ups I added those subscribers and because I write AWESOME newsletters I made xx number of dollars. PRIVY, there is an old saying "Pigs Get Fat, Hogs Get Slaughtered". I've now deleted the app.

tripled the subscription price without warning me. It seems like an issue for alot of customers. I used to pay 55usd, they increased this without warning to 165usd. When i asked them to cancel my subscription and refund me I was told that this was not possible. don't waste your time cheaper alternatives elsewhere

it would be nice if the review didnt pop up every time. leaving this review with 2 days using it because i got tired of the pop up. learned a lesson already, pop ups can be annoying as hell when you first open a page. 1 star

First problem I encountered is the layout is pretty messed up when the recovery email is sent out. And the support team took long time to respond (comparing with other Shopify apps' responding time). We agreed for $10 compensation. Hope everything will be fine even though they have no idea how long I can expect the problem to be fixed. Second day, we had a few abandoned carts, it turns out it failed to send out the recovering email. Now, I'm still waiting for the support team to respond me. The data they are showing on the app is not very accurate as well...

$75/mo even your monthly traffic went down less than that, still keep charging you $75/mo, we have been over charged about $1000 now, dishonesty company, not recommended. No response, only after I cancel it then reach out to us, enough said. Does not have good exit intent popup.