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Henry from Privy has been phenomenal when it comes to optimising my privy account. I wasn't using a lot of the options available until our first call and Boom! things started to go up from there. There is a lot you can do with Privy and it has some great features that will help you optimise your customer contact points while being non-intrusive.
Je n’arrive pas à vous contacter
J’ai besoin de votre aidez pour les pop up qui ne s’affichent pas bien sur les mobiles et les champ dmarc
Merci de me recontacter au plus vite
Hi there,
Thank you for bringing this to our attention. I’m sorry to hear that you’re experiencing issues. We’re here to help!
I've escalated this to our Technical Support team so that we can help you with your DMARC records and help troubleshoot your display.
In the meantime, if there’s anything else you’d like to share or if you have any further questions, please feel free to let us know. We’re committed to making sure everything works perfectly for you.
i have been using this app for many years and the customer service is excellent! They help with any issues i had and follow up to see if everything is working fine. I am very happy with this app and their customer service!
"Working with Henry from Privy has been exceptional in optimizing my Privy account. Before our first call, I wasn't utilizing many options, but after his guidance, things took a positive turn. Privy offers fantastic features allowing you to enhance customer interactions without being intrusive. Highly recommended!"
Henry @ Privy is highly responsive and has gotten us out of some crucial situations. He's been absolutely amazing to work with and Privy's many different integrations have helped us dig deeper into our business. The app itself is simple to use and the support we get from the Privy team is amazing!
Highly recommend Privy! Always helpful for a 24 yr old college student still learning and a newbie to the online store. Thank you Privy and thank you Shopify for having a Privy app. LOVE LOVE LOVE-Jose was so helpful stayed with me for almost an hour and answered and stayed with all of my questions. It's been a great day today-this is what the world needs today t have some kind of relationship with others (even the little ones) great way to reach out. "Do unto others what you want others to do unto you"-this is what I call-"the ALOHA".
Jose was very helpful and answered every question quickly and completely. I appreciate all the help that was given to support my business.
Very hard to use and make changes. took me so much time to edit everything and it also changes things by it self. I still can't believe I wasted so much time to edit simple things. If I didn't have my follow up emails setup already will remove the app right away
Hi there,
Thank you for sharing this feedback. We’re committed to turning this experience around for you.
Our team has reached out to offer 1:1 support to help you make any changes needed and ensure you’re not experiencing issues.
Should you have any further questions, please feel free to reply to the email follow-up we’ve sent you directly.
Privy has offered a great personable experience. They have helped every step of the way in my email marketing journey and have always gotten back to me in a timely manner, which I find invaluable.
Privy really changed my store. I used to have marketing apps in the past but none of them really leaved up to deliver what I wanted. After downloading Privy, my email subscribers went up which allow up to increase my conversion up to 12%. This app is an all in one app. You name it, everything in one. 5/5