Avaliações (24 874)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 75% das classificações são de 5 estrelas
  • 17% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
14 de julho de 2023

I have used Privy for over two and a half years. It's one of those non-negotiable expenses for my business. Working with a Customer Success Manager is key -- they are so brilliant with conversion rates and popups and email campaigns. I have learned an enormous amount of general ecomm info from my rep that I have been able to implement immediately to my store. This app has saved my store from going under during a tumultuous economy and unstable times. I'm so thankful for Privy and the team there, and will continue to be a privy customer for life.

LippyClip®
Estados Unidos
Over 2 years usando a aplicação
28 de agosto de 2023

I have been using Privy for almost 2 years now. Their team has always been super responsive and helpful. I've also found their platform super easy to navigate.

I have been working with Carley P. for the last year and she has been awesome! She always lets me know when new features are coming out and how to optimize their platform for our business. 10/10 for Carley!

Safety First Boutique
Estados Unidos
Almost 2 years usando a aplicação
20 de outubro de 2023

"Office Hours" was very productive! It is so much more efficient talking with a person one on one. Dan gave me great advice and followed up with an email with all of the notes from our meeting. This was incredibly helpful as I referred to the notes to implement a few social media improvements and automations. Thank you!

Millieloveslily.com
Estados Unidos
Over 2 years usando a aplicação
25 de agosto de 2023

Privy's email marketing and pop-up app transformed our salon's e-commerce approach. The user-friendly interface and designer allowed easy creation of captivating pop-ups that seamlessly blend with our website. Personalized emails and automated features strengthened customer bonds, leading to increased sales. Customer Service is A+! With monthly meetings with our account manager to strategically plan our next steps with marketing. We couldn't be happier with Privy and recommend it to anyone looking to take their email marketing to the next level.

Gadabout SalonSpas
Estados Unidos
Almost 4 years usando a aplicação
24 de junho de 2023

WE LOVE PRIVY!! We were using another email platform but also used privy for our pop ups. After speaking with a few of their representatives, we decided to move all business over to privy and i'm so glad we did! Their customer service is unmatched (SHOUTOUT TO CARLEY AND HENRY) and my inquiries are ALWAYS met with so much help and offers to jump on a call. YOU NEED THIS APP

Truly Lifestyle Brand Inc.
Canadá
Over 2 years usando a aplicação
27 de junho de 2023

The BEST Customer Support of any app in Shopify!

I have been using Shopify for almost a decade, and throughout that time, I have never encountered a company so dedicated to ensuring the success of its users! Henry has been a lifesaver for our business, I cannot thank you enough! This app has everything you need to grow your business & more! Thank you Privy! xo

LAVIYE
Reino Unido
Over 2 years usando a aplicação
14 de novembro de 2023

I love the app, it's easy to use and every campaign I recive sales from it.

The Floral Fixx
Canadá
About 2 years usando a aplicação
7 de agosto de 2023

absolutely satisfied with the customer service. Shout out to Emily Milla - the one who has helped me, Emily reply me, clear out my concerns, give me clear answer in a acceptable amount of time (pretty fast tbh). The app is also really easy to use, just mess around with the email and the coupon code, you will find understand the app in like a morning, but if you don't want to figure out yourself, just an email and they will help you. The free plan they have allow you to test out, mess around, get used to the app, therefore it's free plan i think is beginner friendly. I recommend it!

BeeaWhale
Vietname
3 months usando a aplicação
Editado a 9 de janeiro de 2024

I started using Privy a few years ago and it has been key to growing my business. More recently, I began having monthly one-to-one strategy meetings with Sam (Privy Customer Success Manager) which has improved the performance amazingly! THANK YOU PRIVY + SAM!!

Books About Art
Reino Unido
Over 2 years usando a aplicação
30 de agosto de 2023

I am still learning the app but the customer support has been great. You can access it by Chat or Email.

LowCountry Emporium
Estados Unidos
Over 1 year usando a aplicação