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Pushing me to write a review of atleast 30 characters.. lost all points.
Don't ask for reviews before I even used the app, it will bring down your average score. It is sad that I cannot concentrate on my campaign.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I am very disappointed with the app so far. They make you wait more than a week when you import contacts. I have a Facebook group and people sign up to my newsletter through Facebook. Privy sent an email saying there compliance team needed to approve the imported contacts.. It has been 20 days! I can't email my customers on time and i have to wait 24 HOURS to hear back from a service I pay for. This is very disappointing and I miss the simplicity of Mailchimp. Why have a complicance team if they aren't going to do there job in a diligently. Very disappointed and I will be looking elsewhere. The design is useless if you can't reach your customers.
I just start so i dont know if the result will be good. I'm looking for the spin to win on privy. I can't find it
Absolutely nothing about this app is free, and not only that.
They constantly changed there plans on you without telling you.
Everything is an upsell like, oh you want to let customers inclde an "@" symbol in there email? thats and extra $129 a month...
1. On a serious note, they are dishonest and always trying to make a sale, they will gow the shady distance. Like when i signed up it was unlimited collecting emails and send out welcome codes. After 3 months they add a new rule to my $25 month plan saying "only 400 welcome emails allowed to be sent per day" i never agreed to that, only to find out that for 3 months privy stopped sending to the email subscribers the welcome email.
2. i paid for the "unbranded footer" one and removed the footer, one month later privy adds the footer back to all welcome emails without telling me.
Used them once previously and due to a technical error on their side missed out on what I believe would've been a lot of sales. Lots of other services provide what they do, so I will be going elsewhere.
Started with $15 monthly cost and ended in over $30 with no notification of changes. I figure it out when reviewing the bank statements. This is NOT OKAY!!!
It is a pity, since the concept is nice. But the costs are far too high in comparison with the yield. ADVISE: DO NOT USE PRIVY!!
Just downloaded this Privy app, and still exploring. Thus it is still too early to give a honest review now. So, i have to give a 3* rating to be neutral now.
I am forced to write about this app, so i have downgrade the ratings to 1* now
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
There are lots bugs with this App. I was charged twice for the same month and never responded for complaint
The app has a bug in it where it doesn't give any option to import from. We need to take our customer database over to Privy so we can send email blasts.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.