Privy ‑ Pop Ups, Email, & SMS , 24 860 avaliações

Avaliação geral
4,6
Pontuação por nível de classificação
  • 75% das classificações são de 5 estrelas
  • 17% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
19 de março de 2024

Beginning my experience with Privy presented some initial challenges. Additionally, the quality of the live chat support left much to be desired, costing me an excessive amount of time in search of answers. That said, the appointment of Henry as my dedicated specialist marked a significant turning point. With his extensive expertise, Henry contributed greatly to a better user experience. The application operates reliably overall but I believe there is considerable scope for enhancement.

13 Moons
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Privy Operations 21 de março de 2024

Hi there,

Thank you for taking the time to share your experience with Privy. Your feedback is incredibly valuable to us as we continuously strive to improve our services.

We have reviewed the chat conversation you had with Privy support and agree that there is additional work we can do with this agent to provide better clarity and timely support for our merchants.

14 de julho de 2023

We've been using Privy for about 9 months now, having switched from Mailchimp when we redesigned our website. The conversion displays and automations have been a game changer for us, bringing in more subscribers and revenues. The team are fantastic - shoutout to Vickee and Henry for being incredibly helpful! The only small negatives so far have been pricing (which of course is proportional to the size of your business and may be worth it) and a couple of smaller technical issues which the team are constantly improving. Overall, we would definitely recommend.

La Fromagerie
Reino Unido
About 1 year usando a aplicação
20 de julho de 2023

I have been using the app for about a month and its going well! We have seen some sales from our campaigns and automation, which is great (means the emails are being seen and delivered, which was one of our concerns starting with a new app like this). So far, the only thing I would LOVE to see improved is the reporting and tracking functions. It is not easy to figure out which of your customers interacted or purchased. I also would like the ability to see the contacts in the segments, this seems like a big miss - I don't want to blast 70-900 people (or even 2) without having any idea who they are or if it was filtered correctly.

Brijjit Medical
Estados Unidos
2 months usando a aplicação
31 de julho de 2023

Fantastic text marketing app. Using them as my main texting app in conjunction with my email marketing apps has seen tremendous success for my business. Their customer support was also great and they held my hand along the set up process and quickly answered any questions I had.

Clarks House Cleaning
Estados Unidos
28 days usando a aplicação
5 de julho de 2023

Initially I wasn't satisfied with customer support. I started working with Kristina and she was very helpful. I'm not sure I totally understand how the app works and continue to say that for me, it's not very user friendly. Additionally, I haven't figured out if the app is worth the cost since I'm just starting my business.

KJT Collections
Estados Unidos
16 days usando a aplicação
9 de setembro de 2018

Great App. Does exactly what it says it would. And good enough features for a few app. Would highly recommend.

The Edible Co
Singapura
Over 5 years usando a aplicação
21 de julho de 2018

So far so good. I just started Privy so not much to report yet. The set up and design process was very easy!

Malloryetcie
Estados Unidos
About 5 years usando a aplicação
Editado a 18 de dezembro de 2018

Like most apps it gives you a taster of the good stuff but blocks enough features to make you purchase the full package. The harassment to write this review can also be a bit much, you get a repetitive pop up to remind you about it. It's a good basic system and I would recommend it, but as I've found with most third party apps they can get expensive if you want the full range of features.

De Lacey Fine Art Ltd
Reino Unido
Over 4 years usando a aplicação
30 de setembro de 2018

just got the app, so far easy to use.

let's see how it works out.

Would like a bit more instruction upon installing.

tek scrubs
Estados Unidos
Over 4 years usando a aplicação
9 de junho de 2018

It is a great app. I would highly recommend for people to use in their store.

Grace Com
Estados Unidos
Over 4 years usando a aplicação