评论 (24,815)

整体评分
4.6
每个评分等级的数量
2024年9月26日

The support is quick and nice!

Tinybook Whispers
中国
4个月 人在使用应用
2024年4月9日

i have been using this app for many years and the customer service is excellent! They help with any issues i had and follow up to see if everything is working fine. I am very happy with this app and their customer service!

Blooms of Hawaii
美国
2年多 人在使用应用
2024年6月19日

I recommend this app in all areas. It has helped me a lot. If there is ever an issue, it’s a breeze to fix. I love it here! Thank you to my last rep Karol C that helped me so much! The best!

Shop Shaporia Savage
美国
2年多 人在使用应用
2024年3月15日

Highly recommend Privy! Always helpful for a 24 yr old college student still learning and a newbie to the online store. Thank you Privy and thank you Shopify for having a Privy app. LOVE LOVE LOVE-Jose was so helpful stayed with me for almost an hour and answered and stayed with all of my questions. It's been a great day today-this is what the world needs today t have some kind of relationship ...

Simply Aloha On The Go
美国
8个月 人在使用应用
编辑时间:2024年7月11日

I've always had excellent customer service. I just had an issue and Jose tested and provided a solution immediately. I really appreciate the Live Chat feature and their responsiveness.

Andres just helped me with a new issue and was extremely helpful and quickly addressed my issue.

Zinnia Cain
美国
大约1年 人在使用应用
2024年5月20日

I used this app for long years for my business until about a month ago. Had huge problem on my last products launch. On the launch day, emails weren't being sent to my customers. I reached out to them and I only heard back a day later with no solution. It cause me great loss. I left after years super unsatisfied having the loss. I don't recommend.

Aguas Claras Organics
美国
3年多 人在使用应用
Privy Operations已回复 2024年5月23日

Hi there,

Thank you for sharing your experience with us. We deeply apologize for the inconvenience and frustration caused during your product launch.

Your long-term support ...

2024年8月5日

Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform

Figlia Jewelry
美国
4个月 人在使用应用
2024年3月4日

I have been very pleased with the Privy service over the last couple of years. But I especially LOVE my CSM (customer success manager). He is so helpful and is always my cheerleader.

Urban Oreganics
美国
6年多 人在使用应用
2024年5月27日

Jose @ Privy actioned my enquiry and sorted out the issue in a very quick and professional manner.
Jose made it very easy and I am very satisfied with the communication.

Thank you again for your help.

The Spotty Rose
澳大利亚
大约3年 人在使用应用
2024年4月5日

Jose @Privy was able to answer my question and provide requested information on how to add discount codes very quickly. I absolutely love this app and the great customer service. Thank you, Jose!

Jay's Chic & Unique Accessories
美国
大约1年 人在使用应用