评论 (4,444)

整体评分
4.5
每个评分等级的数量
  • 75% 的评分是 5 星
  • 14% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 4% 的评分是 1 星
2025年5月20日

Henry is our rep and he is awesome! We have had trouble with our website having a bot invasion which interfered with our email campaigns. Henry spent many hours helping us to fix our website to minimize unwanted visitors and subscribers. After months of working with our site I think we finally have it under control. The video chat support was really crucial to making Privy work for us.

Wilderness Poets
美国
7年多 人在使用应用
2025年6月1日

We were looking to build up our business on Shopify. They gave the assignment to build to me, and I am a complete novice. I turned to Privy. Throughout our journey, I have always noticed and been intrigued by the tips Privy would send to us on how to build business. So, when I was given the task, I turned to Privy. I attended a webinar and made a call to renew our plan.
I was assigned a success manager named Henry. He has proven to be a breath of fresh air. He is informative, knowledgeable, patient, clever, and takes action and makes you take action. I love the support and will always stay with Privy.

CURLDAZE
美国
大约4年 人在使用应用
2025年7月11日

It will charge you for "usage fees" and it won't be very easy to figure out what they are. We used a very basic setup and forgot about it only to realize we were being charged $45+ USD a month for literally an email signup. If you're just getting started, use the free shopify email app and save yourself the headaches.

Forage & Soothe
加拿大
2年多 人在使用应用
2025年6月30日

Changed over from Omnisend, email marketing is 50% app, 50% the person you work with.
With that said, Henry has been great the past two months in our transition.
We're not 100% fully on boarded yet.
Privy is missing some features, that is in the pipeline, will be looking forward to utilizing those features when it releases end of July!
More to come

Footprint USA
美国
2个月 人在使用应用
2025年7月9日

Exceptional service! Abby and David from Technical Support were outstanding. My experience with them has set a new benchmark for how I believe our own business should handle customer service. Kudos to Privy management for making such excellent hires!

Feetje Baby US
美国
4年多 人在使用应用
2025年5月17日

Privy is essential to my business. It offers a range of excellent tools which are intuitive to use. There is great customer service and I always recommend it to other small businesses.

The Moon and the Furrow
英国
接近5年 人在使用应用
2025年3月25日

We have been using Privy for some years now - both for pop-ups and emails. I have always found it easy to use and it allows us to grow our email list. Great help from Jose today with few ideas I needed help on.

BathLab.co.uk
英国
2年多 人在使用应用
2025年6月3日

Privy is an amazing marketing tool. The platform is easy to navigate and get real time information and results. Our Customer Success Manager Henry Hakim is so knowledgeable. He is a great asset to the Privy team.

Maymay Made It
美国
大约6年 人在使用应用
2025年4月8日

David Sanchez was an immense help in setting up our DNS. He was incredibly professional, friendly, and always willing to assist. With his expertise, he guided us through the entire process quickly and efficiently. It was a pleasure working with him, as he took the time to answer all our questions and ensure everything was running smoothly.

I highly recommend David and his support. If you're looking for someone who truly knows their stuff and offers excellent customer service, look no further!

LanaLu Boys and Girls
瑞士
28天 人在使用应用
2025年4月30日

I’m totally not tech savvy and needed a little help so I reached out to support and JOSE hooked me up! He explained how it works and he even went the extra step and did it for me! He explained it so easily that I know I can do it on my own if I want to change anything up but IM GOOD! Customer service is extremely important and they nailed it with having Jose on the team!!!

Riri's Party
美国
7个月 人在使用应用