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Great support from the Criteo team would highly recommend them over other retargeting solutions. And William DiSenso is the best rep they have!
Overall very easy and simple to install/integrate into Shopify Plus. The personalization tools for audience targeting are key.
Great communication and customer support. I highly recommend this app. It’s easy to use and will boost sales.
This is an updated review. After a very long wait and leaving negative review, Criteo team responded and Darren helped resolve all issues promptly. My criteo account is restored and now working fine. Hope the team would have acted in timely manner and not waited for me to leave negative review to get them in to action. Anyway, Darren was extremely helpful and fix the problems for me. Thank you so much.
******OLD Review **********
...I have three active payment method attached to my Criteo account, but for some reason on dashboard it keep saying please add a payment method. I checked the billing it has already charged monthly bills automatically, so there is no pending payment issue either. For some reason criteo don't let me run ads as it keep saying payment method is missing, I had opened a case through criteo dashboard, wrote numerous messages to customer support, but it seems criteo do not care. I will swith to some other platform now. Worst experience ever.
This company is a SCAM. Continues billing after I cancelled. Promised credits for unauthorized charges and never received. Save yourself the headache and take your business elsewhere
I downloaded the application. I filled in all the information on the page I was directed to to open a Criteo account. Although it was said that we would get back to you within 48 hours, no one has responded for a week. Why are you uploading a system that doesn't work to the app store?
Hi there – We take this feedback very seriously. Our team reached out to you 1:1 over email and phone. We look forward to getting things back on track as soon as possible. – The Criteo Team