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Downloaded app and asked for help to install code for files. Support was prompt and done exactly what was required. Simple and easy. Next up is do some testing myself, but so far so good :-) and if works like it should I will be back for another review, 5 out of 5!
Hi, Thank you for the review.
Glad we were able to help you :)
Looking forward to serve you again in future.
So very helpful - once we linked up with their live support team they handled all of our questions, put in a ticket for a change to be handled in the same day and were the best free resource. Highly highly recommend working straight with this team before asking a developer to do any work on the Product Auction app.
Great service.
I used this app really good also support the team well. I assist for help he really helpful of me thank you support team and Product action app
Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
I have not had the chance to use the app yet but the customer service is wonderful. I contacted support, asked for a one on one meeting, and was talking to Ayush Kansal within the hour. He was able to answer all of my questions, guide me through some of the setup process and went above and beyond to accommodate all of my requests. We will give the app a review once we have the opportunity to run a few auctions.
Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul
Excellent customer service setting up the app for my business, great interface and functionality. Highly recommended
Awesome support. Very responsive in solving my questions for installing bidding on our website for our brand. Surprised by how configurable the app is. Basically have our own version of Ebay Now.
Bulk Upload is a plus!
Good support.
The app support Vietnamese language. That's great.
I will install this app for my next web also
Hi, Thank you for the review.
We are glad to assist you with all the upcoming installs on new stores :)
Happy Selling
The auction software works as intended. Their support staff provided excellent customer service to help us with our needs.
The theme we're using differs in terms of the backend files required to modify in order to setup Product Auction, however, with some speedy help of Webkul's Customer Service, we were able to get the code added to the site and everything working very quickly! So far the app seems to provide all the functionality that we were looking for, will update once we've used the app for some time, but all in all, everything has gone as smooth as could be asked for.
I was running into trouble while setting up the Auction APP. The "Auto Inject Code" button gave me an Error message, and the code templates and lines I found in my settings differed from the instructions' screenshots, so I could not follow them.
I contacted them and their support technician did an excellent job and set it all up for me. I had to do nothing.
A few days latter I decided to install a different theme. I run into the same trouble, I contacted then again and heir support technician did again an excellent job and set it all up for me again. I had to do nothing.
Five stars is not enough. It is the best support service ever.
The APP is great!, lots of configurations. Great backoffice.