Webkul Product Auction

super easy to communicate with and helped me streamline the admin process for setting up my auction.

So very helpful - once we linked up with their live support team they handled all of our questions, put in a ticket for a change to be handled in the same day and were the best free resource. Highly highly recommend working straight with this team before asking a developer to do any work on the Product Auction app.

Great service.

Really good app so far. Set up was a little difficult, but Supriya went above and beyond to help us out!

I am revising a previous review which described a lack of responsiveness by the app developer (because sent email responses were not received). Developer has responded and the product auction set up is complete. I will update review after running our first auction of maritime artwork, but I am now confident that the app will meet our needs.

As a greenhouse, we oftentimes get just 1 rare plant in which dozens of people have been looking for, and had been looking for a way to bring in auctions to help make selling those one-offs easier when we stumbled upon this app. It's great, and the support team are even better. When I had issues installing parts of the code, and even when I asked for help in setting it so that the "Add to Cart" button wouldn't show on auction products, they were quick to help, and were able to fix things up and make the changes we needed. Heartily recommended so far, and I'll update this review after our first real auction has ended as well, but up until now, installing, customizing, and creating products for auction has been relatively smooth, and very satisfying.

This app is a life saver. It took our auctions from Facebook to our website. This allows us to capture payments in one place. The support team help us immensely in getting the app set up. They helped custom code it to fit our needs at no cost. We will be using this app for the foreseeable future.

Update: Stayed with them clearly and added a star. The support channel for responses have been a little more speedy, however the proxy bidding doesnt look like its going to be fixed unless it comes by enough of requests or the feature. The issue I am having is getting mismatched RSS feed items, which I feel they will fix. Figured I would do an update and remove my last update as I was extremely angry with their support channel which seems to have been adjusted. I just seriously wish they would fix the issue with the amount people bid if they mistype it.

Almost Final Update: I am so close to just cancelling, we have had more problems then you can shake a stick at. Seriously on a wednesday its down??? Why would you create a script and not perform any maintennance on it and then we people have won an auction they cant check out. Even if you go to the app online, same thing. Just horrible all around

Update: This is getting horrible. Now we are down again, in a 3 day window! 3 day its broken again! I really wish there was another option. I cant help but keep these guys at 2 star till they fixed this PERM. I lose customers cause of this bs

Had a hiccup with the auction page, they had to recreate it but I lost 3 customers for them complaining it was down too long and unprofessional....

Update: So I had to uninstall to get this working again as they had an issue with their systems which caused no one to be able to check oiut. It is fixed but now im getting a syntax error. I had to pay for the RSS feed that is supposed to be done monday but now i have other issues

Update: Okay they fixed the link in the email it sends. Couple issue, sorry to keep ranting on but I want to show people whats going on behind scenes. They added the option to add this to a PAGE, AMAZING! Only issue is I have no idea where its pulling it from. I WOULD love an RSS or Atom feed so I can pull this up and when I put up a new auction I could do a multitude of things to make it more user friendly. Alert when a new item is added and so forth. Not a HUGE deal. Last thing is when you create an auction for an item it goes in its OWN section of an item (shopify auction) which I had to hide from menus because it just was messing up my spaces. It would be nice if it SOLD it as the item, so when they were reminded to do a review on an item it wasnt on an item that "didnt exsist (ie: shopify auction 8)". Thats not the biggest deal but its a pretty significant thing.

Biggest downfall: I use an app for iOS and android, even linking to this page with the div in it, it wont show thru the app. Again, this would be helpful if there was a way to have an RSS.

Another Update: Been emailing them for 3 days now with 0 response. I cant run anymore auctions because in the email they are using a link like this "https://{$shop_name}/a/bids/1/2/{$customer}" this cannot be used for a multitude of reasons I wont get into. They arent fixing it and its been broke for several days now. I am at the point of just throwing in the towel

Update: Found a work around, I made a collection and put that on my main page and have it show PRODUCT title NOT shopify auction and then it removes the glitch. I guess whatever. Still need a way to delete old auctions, AND offer 2nd chance for someone that doesnt end up buying it. Also next issue is the page that shows the auctions. What it does is create a "fake" product which if you know what your doing you can access this item and all the auctions are variants for that item

Update: Ok so here we are ONE last time. This is still so broken, when an auction is over and I set it 2 days it DOESNT delete. They dont respond to emails, they have horrible support, just let down.

Update: This could SO use a DIV that you could put on a page that would show the AUCTIONS. Or maybe even a collection that shows them. I guess I could manually do it. Well today I found a problem with the auctions, on the product grid item if on the main page it removes the 5th item in the row or the 4th or whatever is immediately after the item that is auctioned

Couple things; I have been using this for about 3 hours or so. I can tell you that its kind of silly to NOT be able to put a code up to have a page that lists all the auctions that are up. Also the way it looks when you put it on the product page is not the best; I will be re writing a lot of the CSS to make it look more fluid in design. It def has the possibilies of being really good and DEF a cool thought

An incredible app with so much functionality. The team were so helpful with the installation and some small customisations to fit my site. Thanks again!

I used this app really good also support the team well. I assist for help he really helpful of me thank you support team and Product action app

The application is easy to use, and offers great functionality. Most importantly, the support team is very fast in responding and have been a great help and added great value !!!