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Very professional and accomodating team. They helped me set up the app properly and was able to work on my auctions right away. Awesome app and support team behind it!
Hi, Thank you for the review.
We are glad to know that the team was of help to you.
In case of any more questions, we are just an email away.
Good Luck with the Auctions :)
I'm not sure what those comment are talking about with bad customer service. I have had this app for less than a week and have traded emails a number of times and always gotten a quick response (with the exception of over the weekend, but that seems reasonable). They even went in and installed some code for me that I couldn't figure out. The app is complicated but that's because you're making the website do something it isn't naturally designed to do. I am running an all day auction and this thing is working perfectly. Take some time to understand how its system work and it'll do what you need.
Neha, is the most patient, supportive Customer Service.. and I have installed successfully (out of the box) with their support. and it is a fantastic Auction app and the price is only $1.00 a day for 30 days in the month.. $30..
I love this app and I think it will bring a lot of customers to my site..
I see Webkul has other apps, I am interested in the marketplace app and the booking app. I am planning to use my own Domain Name.. and not the Temporary Domain Name provided by Shopify as listed here.
It works better than advertised in the video.
Sincerely,
Ted James
I am a user from Japan, and I feel that its setting will be very cumbersome. Then I started my trial. I did encounter problems, but I reported my problems to the development team. They actually did it within 2 days. Set it up for me according to my ideas! Not only the settings, but also helped me modify the location of the interface, fonts, etc. The service of this team is really great!
Great app, the team was really helpful and they were able to fix our issue straight away. Would definitely recommend.
I recommend this app, it is totally worth the price. 5 stars!
I had problems putting in the codes at first. After talking to them they did everything for me and it didnt take long. highly recommend them.
Hi, Thank you for the review.
Glad we are able to help you.
Good Luck for the Auctions :)
Great app and excellent service and help. Very quick to respond and offer all the help you need! Thank you :)
After testing all three auction apps available in Shopify's app store, I found Product Auction to be the best. As many of the reviews indicate, the developer's support was needed to run the app. They gave me great support to fix the issues that were probably theme related. It would be even much greater if the setup manual was more detailed, especially for the front end configuration. Editing code is often very tricky and the liquid files and templates vary depending the theme used. Some of the customization can be easily and safely done by Online Store 2.0 features. If you encounter any issues when installing the app that you find difficult to resolve on your own, please do not hesitate to ask developer's support. They are highly skilled and talented and can provide you with solutions.
We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul
I added this app to my store and was confused about how to configure the web code, however I immediately was able to book an online chat session and the team at Webkul added all necessary code for me to get everything set up immediately. The app itself is great and allows for products to be added as auctions - definitely a great feature! Thanks to the team