Webkul Product Auction

The auction software works as intended. Their support staff provided excellent customer service to help us with our needs.

The theme we're using differs in terms of the backend files required to modify in order to setup Product Auction, however, with some speedy help of Webkul's Customer Service, we were able to get the code added to the site and everything working very quickly! So far the app seems to provide all the functionality that we were looking for, will update once we've used the app for some time, but all in all, everything has gone as smooth as could be asked for.

I was running into trouble while setting up the Auction APP. The "Auto Inject Code" button gave me an Error message, and the code templates and lines I found in my settings differed from the instructions' screenshots, so I could not follow them. 

I contacted them and their support technician did an excellent job and set it all up for me. I had to do nothing.

A few days latter I decided to install a different theme. I run into the same trouble, I contacted then again and heir support technician did again an excellent job and set it all up for me again. I had to do nothing.

Five stars is not enough. It is the best support service ever.

The APP is great!, lots of configurations. Great backoffice.

This is a review for the customer service. They went above and beyond to make sure the app was installed correctly and walk through all of my questions. They even stayed passed working hours to help. Really great. I am just now starting to use the app and will update this review when I have had experience with it.

Very professional and accomodating team. They helped me set up the app properly and was able to work on my auctions right away. Awesome app and support team behind it!

I'm not sure what those comment are talking about with bad customer service. I have had this app for less than a week and have traded emails a number of times and always gotten a quick response (with the exception of over the weekend, but that seems reasonable). They even went in and installed some code for me that I couldn't figure out. The app is complicated but that's because you're making the website do something it isn't naturally designed to do. I am running an all day auction and this thing is working perfectly. Take some time to understand how its system work and it'll do what you need.

Neha, is the most patient, supportive Customer Service.. and I have installed successfully (out of the box) with their support. and it is a fantastic Auction app and the price is only $1.00 a day for 30 days in the month.. $30..
I love this app and I think it will bring a lot of customers to my site..
I see Webkul has other apps, I am interested in the marketplace app and the booking app. I am planning to use my own Domain Name.. and not the Temporary Domain Name provided by Shopify as listed here.
It works better than advertised in the video.
Sincerely,
Ted James

I am a user from Japan, and I feel that its setting will be very cumbersome. Then I started my trial. I did encounter problems, but I reported my problems to the development team. They actually did it within 2 days. Set it up for me according to my ideas! Not only the settings, but also helped me modify the location of the interface, fonts, etc. The service of this team is really great!

We have been using Webkul Auction App for awhile now and it works great!. The staff at Webkul are supper nice and helpful. We used this app for our first Auction and it went well. Can't wait to do more Auction's now! Thank you to all at Webkul.

awesome support. punctual and helpful. had trouble setting up initially but was quick to get help. thank you