Kit e Sconti Illimitati , 1.726 recensioni

Hey!
Sorry, but this review does not seem to have a base on reality, we do add around 5 lines of code in just 2 templates(cart and theme) of your theme, the code is very small and non-obtrusive, our app basically loads when you load the page, not requiring to have all our code in your theme.
The few lines we add is basically to make the app load faster, we don't add dozens of lines of code, but less than 5 lines if you sum up all the code added in your 2 templates, also we have a button in the menu called "Uninstall" inside our app, which if you use before uninstall will remove this lines from your theme automatically.
When we developed the app we did it in a way that didn't mess up the theme, which was always a priority... we have had cases of merchants asking us to remove code from other apps thinking that was ours(tons of code), but it did not belong to us that code, this might be your case since you are the first person to complain about this, as I said, we do add around 5 lines of code, non-obtrusive code that helps the app load faster basically, these lines are easy to remove and we have this automatic option to do this, or anytime is possible to contact our support to remove this few lines of code.
The affirmation that we "leaves code everywhere" is simply not true.
- Revy Team

Hey! Can you please send your question to support@revy.io? We will be happy to answer you, I could understand exactly what do you mean, please send us a email then we can communicate better there.
- Revy Team

Hey! Sorry about this issue, this seems quite rare, can you please send an email to support@revy.io? I've sure we can resolve this issue quickly for you. Looking forward to solve this for you.
- Revy Apps Team

UPDATE:

The merchant provided the coupon code that caused the issue and we come to the conclusion that the discount code that caused this issue was NOT generated by our app. Our coupons are unique and have a standard that allows us to identify if the coupon is generated by our app or not, in this case, nothing indicates that the coupon was generated by our app.

We are in contact with the merchant to try to change this review since the issue was not related to our app.

- Revy Team

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Hey! Can you please contact our support at support@revy.io and send us the coupon code for this discount? We would like to investigate this to make sure our app is responsible because we never have such a case before, and the way we generate discounts should limit this behavior, this should not happen.

We are waiting on you to know the discount code of this coupon and investigate.

- Revy Team

Hey! Please contact us at support@revy.io and we will remove any left code for you. We do have a uninstall button inside the app that does this automatically but after you uninstall we can remove any left code for you without any cost.
We are waiting for your message.

- Revy Apps Team

Hey! During the night we had instability in our server due to a peak in the number of requests, this caused numerous problems with the app.
This is not common and we already took every measure to make sure this won't happen again, we upgraded our servers and DB to avoid any issue or delay next time this situation happens, now our app is blazing fast again.
I ask you to please try the app again and see by yourself that it is fixed, our app is very stable but this rare event happened this night and caused this problem, we worked hard to fix the problem and I've sure it won't happen again.

My apologies for what happened.

- Marcelo, Revy CEO

We are working with the merchant to solve the issue, was not our intention to charge him with the app uninstalled, but due to Shopify Subscription system behavior, it charges a full month(the last one) even uninstalling the app. We have requested Shopify a full refund for the merchant.
- Revy Team