Unlimited Bundles & Discounts
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Liked the setup and UI of the app but unfortunately it does not have any way of tracking if it actually leads to purchases unless the a discount is used (ie. cannot be used for 'Frequently Purchased With' functionality unless there is a discount). Support also very patchy and non responsive despite multiple emails. Really disappointed because we'd have loved for this app to work.
I just got started. I only completed one step. I will return when I am done with the setup to finish this review. Shouldn't force me to do this until I am ready.
works well, but the fact that the cxutsomer has to go through a BNundle builder instead of just adding products to the cart is an extra non necessary step and unfortunately not a process we are willing to implement.
A little too complicated for the customer when it comes to combining products for a bundle, particularly when multiple quantities are involved, as a result customers get frustrated and move on. Also the positioning of the app on the product page is too low within the theme, which causes the bundle tool to go unnoticed.
Hello! About combining products for a bundle you might need just reposition your bundle on the product page to get a better visivility, which is quite easy, you can do that via the Theme Editor of Shopify or via the settings inside the app, you can choose easily where you want to position the bundle in your page. Please let us know if you need help on that at support@revy.io or in the live chat inside the app.
And thank you for your review ;)
O aplicativo é interessante, mas só achei que o plano grátis é meio enganador. Na realidade não existe plano grátis com a penas 1 pacote disponibilizado. (Deveria ser no minino 10 pacotes). Na forma como está poderia ser 'Plano para teste' e não plano grátis. Na minha concepção, isso é propaganda enganosa.
-Pacotes limitados (1 pacote)
-Completo
-Grátis para sempre - sem taxas ocultas
This app keeps getting messed up and i keep having to uninstall and reinstall my bundle. going to look for a different app. it has happened 5 times now.
Hello, I don't remember your support contact, we really sorry about this issue, but just talking with the support we can identify the real cause of the issue. Sometimes is not even our app, but a conflict with other apps, some setting, or something like that. I really don't remember to see any similar issue that you have described.
But if you yet have the app please contact our support, we will be happy to address your issue ASAP, looking forward to hearing from you and have a nice day!
DOES NOT WORK WITH MODALS/POP-UPS
I felt this was important to communicate to all prospective clients. They advertise that it is compatible with all themes which in my view is misleading to get you to install the app.
I contacted customer service 3 times, they busted their 48hour SLA twice (no answer for my last question even though I was on the paid subscription, they are not afraid to let you down)
The reason for not giving 1 star is the app itself isn't so bad, its the misleading advertisement and terrible customer service that are the negative points.
Hey!
Our app is compatible with all themes, but Modals/Popups/Drawers are specific theme features, there is no Shopify standardized solution to implement these elements, then every theme developer implements it in their own way, due to this our app can't know how every one of these elements works in every theme.
Due to this, we have created an API to merchants integrate these elements into their themes, the API is really easy to use, and using it the Bundle totals can be implemented anywhere, on any page, and in any element, it gives 100% freedom to the merchant.
The default solution works on the cart page(standardized page) and works in any theme.
Sorry about this issue, I hope someday Shopify creates some standard solution for popup/drawers/modals, then we can implement it by default, by now with all variety of themes is not possible to do this without implement a custom solution(using the API) for each shop.
- Revy Team
I know it is a useful application, but having problems with browsers like Chrome is a real problem. It definitely needs to be fixed as soon as possible
The customer service has no idea what customer service should be like. Today is the 3rd day and they ask for the same information for the second time although I already shared it with another team member. I can not really say if it is always like that but in my case the service team was usually on "away" mode and only a couple of hours reachable. That means you have to wait if you have problem.
Hey! Sorry about the delay but I want to let you know that we have changed our Support Team entirely due to quality, now the Team is much better trained to answer specific and advanced questions, sorry about your last experience but surely now it will not repeat with our new support team. Have a great day and take care!
peut on l'avoir en francais? sinon c'est une super application ou l'on peut otpimiser le visuel.merci
Hello, the text of the app is 100% translatable, you can translate into French or whatever language you want. Since you liked the app I did not understand your 2 stars, I hope our app can cause a very good impression on you to got 5 stars :). Have a nice day!