Unlimited Bundles & Discounts
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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We specifically wanted a bulk discount for the same color of a product, but this app only allows customers to select multiple variants. There’s no option for a single bulk discount on one variant. To achieve this, you’re forced to either create a separate product for each color or set up individual bundles with a single variant option. It’s frustrating and unnecessarily complicated for something that should be a basic feature.
Overall not bad but there are lot of glitches on support chat.
not able to connect or talk to anyone through chat.
Hey! That's really weird, our support works working hours and working days, always online via LiveChat (for anyone) and Email, we take support very seriously and as you can see in the reviews our support is praised for its efficiency.
Something got wrong in the line of contact that this happened, maybe some temporary outrage on the chat we use / email or something else, I will ask Bryan from the support to contact you and try to solve your issue, but I emphasize that this type of complaint is super rare, we take support very seriously.
Have a great day, and wait for our contact.
- Revy Team
Update:
We've identified the problem, the chat system we've used did not worked well on his computer, the cause may be the chat system itself, the browser/extensions, it's uncertain. We are in contact with the merchant to address his concerns.
WARNING!! Don't put this application on your shop. Since I used this, my store is not working properly. It affect our full website. You won't have sales anymore. Never ever put this on your store.
We contacted Shopify regarding this review because it seems fake or incorrectly attributed to our app. Our app impacts only specific areas of the store and includes multiple safety features to prevent any sales disruption in the rare event of a failure. We have never received a support request from this merchant. After seeing this review, we tried to reach out to discuss and resolve any possible issues, but we received no response despite several attempts.
We believe this review was posted in bad faith. The issue described is serious but false; our app does not cause such problems. Unfortunately, Shopify does not remove suspicious reviews, so we must deal with this unjust stain on our reputation, even though our customer support is well-regarded.
- Revy CEO
The result is beyond disappointing, an absolute letdown. It lacks any redeeming quality, and instead of achieving something appealing, it comes across as entirely subpar and unacceptable. There's nothing remotely impressive about it; the execution is so flawed that it becomes frustrating to even look at. Every element feels poorly thought out and put together in a way that does nothing but disappoint. It's far from what anyone would expect or tolerate, and the overall outcome falls embarrassingly short of any standard. Simply put, it's a complete and utter failure in every possible way.
One thing I didn’t like about is because its not free and you can do unlimited bundle on the free plan
The app is not working at all!!!! Tried re-installing still not working............................................
Hey! During the night we had instability in our server due to a peak in the number of requests, this caused numerous problems with the app.
This is not common and we already took every measure to make sure this won't happen again, we upgraded our servers and DB to avoid any issue or delay next time this situation happens, now our app is blazing fast again.
I ask you to please try the app again and see by yourself that it is fixed, our app is very stable but this rare event happened this night and caused this problem, we worked hard to fix the problem and I've sure it won't happen again.
My apologies for what happened.
- Marcelo, Revy CEO
Update June 24:
Unfortunately, I have to update my review. After having run into more issues with the app I had to uninstall the app and switch over to "Bundle Products from Thimatic"
I've worked with support a lot, I had several issues over the time and I am not going to list them all, but the last issue (the proverbial straw that broke the camels back) was that the total displayed on the bundle page was wrong. Item 1=$10, Item 2=$10 and Item 3=$20 -10% discount Total=$36, but the bundle app displayed $60 or any other random number. (if you read my original review the "discounts and totals are not being displayed correctly is a reoccurring theme)
Now, support is responsive, but every time they fixed one thing another thing broke...
I tested a couple of different bundle apps and I found this one to be the best of the bunch.
Before I go into writing about the product I want to give 5 stars to support. I had a couple of minor issues, totals not being calculated correctly and residual totals being displayed leading to confusion.
One issue was caused by leftover code from a previous bundle app I had installed and support went out of his way to clean up the mess caused by another application.
Within an hour of me contacting support, they resolved all my problems, including one that wasn't even caused by their app.
That alone makes me feel comfortable to continue to use their app moving forward.
The good:
You can bundle in any conceivable way and make it that more attractive for your customers. You can change the font, color and placement of totals, discounts, buttons and all other elements to fit your style.
The app allows you to schedule bundles and discounts. And best of all (IMHO) it gives you code snippets that you can embed wherever you want.
Overall flexibility given to you by the app 4 stars...
Room for improvement:
1. More control over the text, message and layout in the cart. That is somewhat limited.
2. The ability to configure a buy x get y free or BOGO discount. That's a major feature deficiency IMO hence the 4 stars...
Hello! We really sorry by the bug you have found in the app, but at the same time thank you for report this to us, I know we took some time to fix but today we have fixed the total issue, definitively.
I do invite you to try the app again and see if works and maybe even re-think the review ;).
Sorry again about the delay to fix it, we were working on that, we just were not able to fix before.
I just left another review that says so far I like the product. Every time I create a bundle, however, I am prompted to review the product. Can you get rid of that behavior?
THIS APP IS COMPROMISED. The app was hacked and a discount code for 100% off all my products was generated and then linked to a discount community. Now Im cancelling 1200+ fake orders!
UPDATE:
The merchant provided the coupon code that caused the issue and we come to the conclusion that the discount code that caused this issue was NOT generated by our app. Our coupons are unique and have a standard that allows us to identify if the coupon is generated by our app or not, in this case, nothing indicates that the coupon was generated by our app.
We are in contact with the merchant to try to change this review since the issue was not related to our app.
- Revy Team
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Hey! Can you please contact our support at support@revy.io and send us the coupon code for this discount? We would like to investigate this to make sure our app is responsible because we never have such a case before, and the way we generate discounts should limit this behavior, this should not happen.
We are waiting on you to know the discount code of this coupon and investigate.
- Revy Team
Awesome app when it works! But it's really 50/50. Some of my customers somehow still decided to purchase even when the discount code generated by this app doesn't even work!!
How frustrating! I am losing too many customers due to your inconsistent discount bugs!
Your app generates the code, applies the code, but the actual discount isn't applied with the discount code. Now, mind you - this happens to only half of orders made and abandoned checkouts. I can't find where the fault lies. It's not specific to a certain demographic, or device, iOS or even payment method. It's just the apps inconsistency.
Don't get me wrong, it's a beautifully designed app that works well with any stores theme! UX is awesome! But horrible backend coding.
You've assured me it was a bug that was fixed 2 weeks ago, and sure there hasn't been as many inconsistencies, but it's still happening.
UPDATE:
Since this review was written we have done several improvements to make the app load faster, we did have this type of issue before, but now this type of issue DOES NOT EXIST ANYMORE, I hope you can test the app again and see by yourself that is fixed. Revy CEO.
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Hey! Really sorry about your experience. What could happen is that some times the store would take some seconds to load but customer have clicked on the checkout button before app loads, this could cause the discount not to apply, if combine this with slow connection from the user side had more chances. Since your issue we have made several improvements on this issue, like load the app as soon as possible not waiting for the full page load first, and also several code improvements to give priority to checkout button when loading the app on cart page, before anything else we try to make the discount work. With this and other improvements, we have not received this kind of complaint for a long time(months) since you mentioned. I really hope you can try the app again so you can give again your feedback about this, and see with your eyes the result of the work we did on this. Thank you for try the app and please consider trying again in the future, you gonna found the app internal back-end as you mentioned a lot better than before. Sincerely, Revy CEO.