Recensioni (644)

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 70% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
18 luglio 2020

Works... sort of. The biggest problem with this app is that it makes you get rid of your dynamic checkout buttons because they draft orders in order for this app to work. Also will not do cart recovery on bundles because they're drafts - therefore no data is saved. I'm now having to work backwards and find a new app that applies a custom discount code to a bundle instead of drafting an order.

Park Candy
Stati Uniti
2 mesi di utilizzo dell’app
10 marzo 2016

Useful tool, but customer support leaves much to be desired.

Modweave
Stati Uniti
Circa 2 mesi di utilizzo dell’app
11 aprile 2016

This app is very easy to use, after my trial of it. The reason it is not on my e-shop at the moment, is because the time is not right yet, and I have need to tweak certain aspects of my site, which has nothing to do with this Bold app.

Their support team (namely Matthew who I liaised with) was extremely helpful, and I always got a helpful reply from him within the day or shorter.

Give it a try!

Midorie Garden
Singapore
Circa un mese di utilizzo dell’app
Data modifica: 27 settembre 2019

After trying out this app, I saw the potential it had but decided it wasn't the right fit for my store's vision and theme. After I decided to remove it, however, problems arised when the bundle boxes sill remained visible on my store. I had trouble removing them, however the support team was very quick to respond to my concerns and help me fix the issues. Special thanks to Charles from Bold Commerce who went out of his way to see this issue resolved all the way through.

hangful
Canada
3 giorni di utilizzo dell’app
BOLD ha risposto 23 settembre 2019

Hi there. I'm very sorry you had troubles with getting the app properly installed, and when it wasn't working properly, uninstalled.

Liquid code can sometimes be difficult to implement, so we have a team of installers ready to get the code installed properly onto any theme for all of our merchants.

Should you decide you'd like to give our Bundles app another try, we'd be more than glad to get one of our installers to complete the install and test it out so you can try the app out how it should work! However, we understand you need to do what's best for your business, and are also more than willing to get the app's code completely removed from your store should you wish.

One of our specialists, Charles, has left you an email, and was unable to reach you via phone. Please let us know what you'd like to do, and we will gladly assist with whichever option you choose!

30 marzo 2018

Very Bad since our gift could be edit and can't fix

Swissvitamy
Malaysia
29 giorni di utilizzo dell’app
26 novembre 2013

This app will work well if you are looking to create simple bundles using variants. Unfortunately it did not meet my requirements. However, after talking with the developer at length, we realised that their Product Upsell app may actually work better for the type of bundling I need to do. They also have another product called Product Builder that could also be used for complex bundling. Each app seems to tackle the "Shopify bundling limitation" in a different way.

It should be mentioned that the developer took a real interest in trying to solve my "problem" with this software/ bundling and his support was among the best I have experienced. Why isn't Shopify's support team this good?

Soooo, if this one does not work for you, maybe one of their other apps will...I'm just installing Product Upsell now, so I guess you can check there soon for my review of it's bundling capabilities...

MEEPLEMART
Canada
2 mesi di utilizzo dell’app
11 aprile 2018

Installation was ok as they were able to add in the code when given admin access. Design of the widget can be improved as it looks quite dated. After almost a month, I wanted to delete the app but when I did so, my customers were unable to purchase the products which I had used in setting up bundles. So I reinstalled it and contacted the team, and they removed the code from my site.

After they had removed the code, I realise the images for the products that I had used in setting up bundles have duplicate images. E.g if my product initially had 3 images, it now has 9 images. I had to scan through my products and individually remove the extra images.

Never really had a bad comment on any shopify app before, but this app is definitely glitchy and you may end up wasting a lot of time to solve problems even when you want to remove the app. Be careful if you want to install it.

The Golden Concepts
Singapore
28 giorni di utilizzo dell’app
12 dicembre 2019

DON"T GET THIS APP IF YOU WANT TO STAY IN BUSINESS!

It stopped all codes from being used. It stopped our ambassador influencer program. All influencers didn't promote us like last year and we lost a lot of SALES because of it. The app stopped all cart recovery emails with discount codes to come back and shop. It messed up our site big time 3 weeks ago when we started the app with BFCM weekend.

The app stopped all shipping on the site for 6 hours after the Bold team went into our site to fix some other problems. A customer had to point it out to us that there was a problem with the site through FB messaging. Shopify fixed the shipping problem that Bold messed up. Shopify did not support us with Bold because it's third-party software., though they told us to use Bold.

Our small team of 3 spent multiple hours answering questions about why the site wasn't working right. We had to do a lot of draft orders by hand. Wouldn't allow for Shopify's built-in BOGO automatic discounts to run. The app took way too long to propagate when a change was made (hours). We had lots of upset and dissatisfied costumers. We were able to give away a few free $40 gift cards with bundle purchases but will have to see if they get redeemed. All in all, it was not a good experience and we had to pay you for it as well. I hope we keep afloat into the new year. I would NOT recommend your app to anyone.

Cape Cali
Stati Uniti
28 giorni di utilizzo dell’app
BOLD ha risposto 13 dicembre 2019

Hello there. I wanted to first start off by profusely apologizing for the negative experience you had with our Bundles app - that's certainly not the experience that we want our merchants to have when working with us or using our apps.

We wish we had been made aware of the issues that happened once our specialist had made a fix for you regarding the cents. We would have been sure to investigate the issue further to see if we could pinpoint it and get it resolved for you ASAP.

If you wanted to give our app another chance, we would have our team of installers get the code properly installed on your store - while automatic installations are helpful, sometimes they need a bit of extra work due to the vast amount of different themes.

One of our app experts, Guri, has reached out to you to discuss our offer further. If you are interested, we'd love to make this right for you. If not, we completely understand, and are very regretful that this is the experience you had while using our app.

2 giugno 2020

NOT WORKING :((
Both bundles and Upsell apps are not working and after weeks its still not solved. I feel like ive waisted precious time and money i should i have gained with other apps.
Very unhappy customer

HO KARAN
Francia
28 giorni di utilizzo dell’app
28 agosto 2019

Great customer service and communication when trying to resolve issues. Thank you Gursharandeep for such great assistance!

TyLuxCosmetics
Stati Uniti
Circa un mese di utilizzo dell’app
BOLD ha risposto 29 agosto 2019

Thanks so much for leaving us a review; we're really happy to hear that Guri was able to provide you with such great service! That's certainly what we strive to, so it's great to hear we're doing a good job.

Your products sound lovely! The sunflower cleansing creme sounds very luxurious.