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When the app gets uninstalled the code still in the products and it messes it up, beware of this, it's happening with everyone not just one store!
This company must be owned by shopify ... because its basic usability that shopify does not provide.
I installed it to check it out and now my images no longer load on shopping cart page. Tip: To fix this, roll back your cart.liquid code to original code prior to install. On the positive side, their customer service team was responsive and tried to help almost immediately.
WARNING! If you add this app then remove it, their code will 404 your checkout causing serious loss of sales. We aren't the first company affected by this and is very slack on their behalf
Thank you for taking the time to leave a review of our Bundles app - I'm deeply to sorry to hear about the issues that you were facing. I know that one of our specialists has reached out to provide any assistance to resolve any remaining issues. We want to make sure that we're doing as much as we possibly can, so please let us know if there's anything further that we can do to help.
The functionality of the app was exactly what we needed. It's straight forward to setup bundles. If you're not a developer it's recommended to purchase their installation setup fee, it will save you a lot of time.
What fantastic customer service! I am very impressed with this app and the support available to help with coding. Great company - Great app!
All of BOLD products are great, I would say the one downfall is having to pay for installations but it's not enough to take away 5 stars.
Guri and his team did an amazing job!
We were having issues at first but they jumped on the phone right away and resolved it. Our AOV has gone up 25% after installing this app. I tried quite a few product bundle apps, but Bold's is by far the best one.
Keep up the good work and looking forward to seeing new releases from the Bold team!
Hi there, thank you very much for the review; we're so happy to hear that Guri and some of our other specialists were able to speak with you over the phone to get the app working properly.
We're so glad to hear that you've been able to see such great results from Bundles so far! We look forward to seeing your continued success, and continuing to make the app even better.
Most embarrassing performing app on Black Friday I've ever seen. Crashed the entire day and ruined our sale. So pathetic. Highly advise against it as you cannot fully uninstall the app after.
Horrible customer support as well. Non existent in fact. Use Simple Sale for an easy to use discount app.
Oh and BOLD, RESPOND TO EMAILS!