Linkify Product Colors
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We have been using this app for a while and we really like it. However, it broke earlier and no one replied to our multiple emails, yet.
We are advertising and this is the time we really need this app. Wish you guys provide better support.
Hello,
We are truly sorry for the inconvenience our recent system upgrade may have caused to your shop. We assure you that we have taken your support messages seriously and tried to resolve the issue in a timely manner.
We were able to fully fix the issue within 36h of your initial support message.
We are gain sorry for the trouble this issue may have caused, we have taken steps to resolve the bug your shop experienced so that it doesn't happen again in the future.
Best Regards,
Webyze Support
Is this App in operation anymore? I am getting a 502 Error code
Hi! Thanks for reporting this.
Yes — the app is fully operational. The 502 error was caused by a brief server issue earlier today and has since been resolved. Everything should now be working normally.
We’ve also replied to your support email to confirm the fix. If you notice anything else or need help with setup, feel free to reach out — we’re happy to assist.
Best regards,
Webyze Support
I tried the free trial and loved how easy it was to use. However, it does take a while each time for the "Overview" page to load.
What's most frustrating is, 1 day after installing this app and using the free trial, the app uninstalled itself (how does that even happen????) and I lost all my settings and custom color swatches. When I tried to reinstall the app, I now get error messages each time I try to create my product groups: "An error occured while creating the product group.". Really frustrating and I definitely lost sales from this.
I installed the app. Its ok. But all my others product pages was stopped and the pictures and funktionality diddnt worked good. I delete the app and my store is also blocked on desktop and cant turn it back to normal.. Not recommendet
We tried the app, followed the instructions, but the colours are not being displayed on the website. We contacted the service twice and still no response. Is anyone responding to the contact email provided?
Hello,
We looked into this and it seems like we did respond to your email 7 days ago. It was possibly sent to your spam folder. Please make sure that our email address is whitelisted to avoid this issue in the future.
We have resent you an email and are awaiting your response.
Best Regards,
Webyze Support
Is manual imput, we can't insert into massive mode (csv, xlsx,xls,api) only one to ont at hand... for company that have more product is crazy... I have try to write at the support but the email is not exists
Hello,
A few days ago, we replied back to the support ticket you created by never heard back from you. We would be more than happy to help you out and provide the best support we can. Please let us know if you need any more help.
To answer your specific question, unfortunately, the app doesn't support bulk importing the swatches, but swatches can easily be created directly in the app without much effort.
Regards,
Webyze Support
