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The application does not work, and on top of that the support person messed up my code and the store now works badly. Because of this I will have to hire someone to help me, to review all the code and find errors
The merchant reached out to our live chat support team asking for help integrating the app.
We soon followed up with an access request, which was approved.
The merchant then requested to make the app show on the home page.
We could not make the app render on the homepage because the theme does not communicate the product ID back to the app.
Absolutely no theme code changes were made. The theme version history (and chat transcript) can be used to show it.
We told the merchant it won't be possible to integrate the app on the home page, given the specific theme that was being used.
As result - this false and misleading one star review was posted.
Urgency Bear is currently used by over 5,000 stores and our team completed hundreds of integrations so far.
Over 160 five star reviews will testify to our team willingness to help and the top level support we are able to offer any of our customers using this free app.
Not good for colorblock theme app. Have to edit code and wont look good. A lot of hassle to add something that I thought would be so simple.
Thanks for the feedback.
Urgency Bear uses an automated placement solution to work out of the box when enabling the app. As there are tens of thousands of possible theme combinations, it won't cover all cases.
In case that the automated placement fails, we have an easy and detailed guide to embed the app inside any theme:
https://support.apphub.com/en/articles/6269495-how-to-manually-add-product-countdown-timer-to-your-store
Still struggling with setup?
Our support team will be happy to help with setup, and embed the app for you. Email us directly support@conversionbear.com or reach out to us through our live chat.
Tried to use it dont work. SUcks i dont like it at all tried many times but their help video was terriblre
Thanks for the feedback.
The app is being used by over 5000 Shopify stores at the moment.
Please note that we make use of an automated function to place the app once enabled in your store. On 98% of themes, that works immediately. As themes widely vary, in some cases a manual install is required. To support the manual install, we offer both a video and a text guide.
In case you're struggling with the manual setup, our team will be happy to set the app up for you. We sent you an access request to follow up on your request.
For any further assistance, please reach out to our support team directly via support@conversionbear.com or the live chat available inside the app.
Time waste. No response from them. these all were paid reviews with no doubt. these guys are deleting bad reviews.
Hi there,
please note that app developers can not technically delete bad reviews.
As it seems you are based in Pakistan, our team is not immediately available in your time zone.
We will be happy to respond and provide you with our signature five star service during business hours.
You can also reach us directly via email support@conversionbear.com or through the live chat inside the admin panel.
seems good, but you cannot add image or button. it is not like the images you see above.
Hi there, you might be confusing our app with a different one.
The app renders an urgency timer or a stock countdown or both.
It does not render any buttons or images, as clearly stated in the app description and screenshots. You can use your theme editor to add none countdown related elements to your store.
Thank you for reviewing our app!