Product Options & Customizer , Počet recenzí: 1 620

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
11. říjen 2019

This app generally provides a great deal additional function to my e-commerce store, and for that it's worth the price... However, the way product additions are calculated and displayed to the customer are pretty confusing. I'd prefer those calculations to be displayed differently, or not at all. The best part of this app is the lightening fast customer service and support. Whereas Shopify itself is doing a very poor job at support and follow up, Product Customizer steps in with nearly immediate follow-up and hassle-free resolution. I appreciate that!

[ little. ] by kelly marie dunn
Spojené státy
Doba používání aplikace: Téměř 4 roky
Vývojář Product Customizer odpověděl 11. říjen 2019

Kelly Marie,

Thanks for this good review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Datum úprav: 30. duben 2024

This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!

Dr. Dough Donuts
Austrálie
Doba používání aplikace: Téměř 4 roky
Vývojář Product Customizer odpověděl 20. říjen 2020

Hello to our friends from Dr. Dough Donuts

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) It was a pleasure to respond to your inquiry! We're thankful for amazing customers like you! :-)

-Melissa & The Product Options & Customizer Team

23. únor 2016

Add or edit a template - seriously, no way to edit or add, no matter what I type in where it says edit, it doesn't add, it doesn't save, and the message still says you haven't added anything. The old one has issues, it was cumbersome, but it was EASY to use. Rally unhappy with having to edit, delete and search to figure out how this works- would not recommend it to anyone- Shopify should have it's own customizer not have it's customers using an app that was launched before it worked

All Wired Up Jewelry Designs
Spojené státy
Doba používání aplikace: Více než 3 roky
24. listopad 2016

Great App! Just wish options were brought in to Shipstation without a bunch of unwanted code placed on line items of packing slips/invoices.

Hawaiian Koa Wood Rings
Austrálie
Doba používání aplikace: Více než 3 roky
28. listopad 2013

It works very well and is easy to use.

Great value for money.

NVivo Japan Shop
Japonsko
Doba používání aplikace: Více než 3 roky
11. duben 2014

Great app, it saves me a lot of time. The customer service is fantastic, all my questions were answered within 1 days and people seems very flexible and helpful. I wish I had chance to add images in each customization field.

il Colletto
Japonsko
Doba používání aplikace: Více než 3 roky
Datum úprav: 10. září 2019

This app is a must for us, given that we offer custom monogrammed products. The service is slow with unnecessary back and forth but helpful in the end.

Get Watson
Kanada
Doba používání aplikace: Více než 3 roky
29. červen 2014

v good, the video tutorials really helped. For someone who never altered code before it was pretty painless thanks!

Funky Crayons
Irsko
Doba používání aplikace: Více než 3 roky
Datum úprav: 28. květen 2020

I used this app to help me add a specific customization where some items would require an up-charge. Even though the app did not work perfectly at first, tech support was quick and helpful! Questions were answered on a Sunday. Tech support kept e-mailing me as well, making sure that everything was working correctly. Great experience!

CoffinComicsShop.com
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Product Customizer odpověděl 29. květen 2020

Hello to our friends from CoffinComicsShop.com!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope CoffinComicsShop.com is massively successful in ecommerce!

Sean & The Product Options & Customizer Team

31. červenec 2019

We made some changes and had an issue with Product Customizer. We contacted app support and recieved really quick service. Daniel was very helpful and resolved our problem almost immediately after we contacted them.

Swag.
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář Product Customizer odpověděl 19. srpen 2019

Hello friends from Swag Store,

Thanks much for the positive review here - we truly appreciate it! Hope you'll consider changing your 4-stars to 5-stars instead? If there's anything else we can do to earn that, please let us know (support@productcustomizer.com). Daniel is the best, so I've passed on the kudos to him :) Hope your store sells millions!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team