Product Options & Customizer , 1 625 arvostelua
Tarkenna
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Luokituksen mukaan
I think that the app has been down for some time. I need you to fix it thanks.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
Great app, and even better customer service. Kevon has been a real help in making the app fit with my store. Couldn't be more pleased. He even recommended improvements to my store to help with upselling.
Hello to our friends from The Stately Hound
Jake, we’re pleased that Kevon was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
I used the app to include a form to one of my products. It was really easy to implement. I got stuck trying to style the form the right way and the support team help so quickly and got it looking exactly how I needed it. Highly recommend.
Hello to our friends at PFC Vintage
Thanks for sharing your review with us and the community. We're delighted to hear that our support team helped you with the styling. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.
Cheers,
Pushpesh & the Product Customizer Support Team
Thank you Aman, Sheniah and Kevon for helping me in customizing my product and helping me in the design. App works great and very easy to use.
Hello to our friends from Ellistein
We are extremely happy to hear this! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Aman, Sheniel, and Kevon, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
This app is very helpful for anyone who wants to offer customized products.
and their support team awesome!
Hello to our friends from Outback India
We appreciate you leaving this superb review! We wish you and your store great success! :-)
-Melissa & the Product Customizer Support Team
Just replaced my previous app with this one for our new store theme, had a couple of teething problems with installation and they were sorted out within 10 mins by the brilliant Pushpesh - Really great service thanks so much!
Hello to our friends from The Gin & Rum Warehouse
Thank you for leaving us this awesome review! We are glad we could assist you! We will let Pushpesh know that his assistance was greatly appreciated!
-Melissa & The Product Options & Customizer Team
This is your best option for a basic product customization apps. Shopify limitations hinder such features by default, but Product Options and Customizer do their best to accommodate any needs within Shopify constraints. Support is helpful and responds within 24HR
Hello friends from FXR Racing!
So happy that our app and our support were good for you - we work very hard at that, day in and day out. Thanks for the great rating on the Shopify app store! May your store be highly successful online!!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.
Hello to our friends at Charleston Street
We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon.
Cheers,
Pushpesh & the Product Customizer Support Team
The ease of use and implementation has been great! A few tweaks and your shop goes from good to great! Definitely eases the transition to shopify!
Thanks Aman for the customization! We are happy with the service you provided to us. This is by far the best customization!
Hello to our friends from Zonts Bakehouse
We’re pleased that Aman was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Aman know that his assistance is greatly appreciated. We wish you and your store great success!
Tanu & The Product Customizer Support Team