Arvostelut (1 784)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
7. tammikuu 2024

I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)

justthegoods
Kanada
Yli 9 vuotta sovelluksen käyttöä
Product Customizer vastasi 9. tammikuu 2024

Hi there justthegoods,

What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant!

The Support Team

21. kesäkuu 2024

Very helpful and efficient! Cant wait to use my new found knowledge. Easy to schedule and attend the meeting.

WhitePansy
Yhdysvallat
2 päivää sovelluksen käyttöä
Product Customizer vastasi 26. kesäkuu 2024

Hi WhitePansy,

Thank you for your review! We're glad to hear you found our service very helpful and efficient. We're excited to see how you use your new knowledge moving forward.

Thank you for being a valued user!

4. kesäkuu 2024

Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!

Club Shop Cuchulainn
Yhdistynyt kuningaskunta
Melkein 3 vuotta sovelluksen käyttöä
Product Customizer vastasi 5. kesäkuu 2024

Hi Club Shop Cuchulainn,

Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values.

Thanks for being a valued user!

12. huhtikuu 2024

I have been using this app for around a year and the support is unmatched. I did have an issue with my coding at first and the team worked on the issue until they were able to fix it, any time since then that ive needed support they have always promptly handled the issue. I have never dealt with better customer service than these guys! They are awesome! rest assured if any issues arise for you, they will handle it and get the job done.

Cotton Press Co.
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Product Customizer vastasi 15. huhtikuu 2024

Hi Cotton Press Co.

Thank you so much for the wonderful feedback! We are very serious about the quality of our customer service, so this is very gratifying to read. Please do not hesitate to reach out to us for any future needs!

6. toukokuu 2024

We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.

FamilyBox.Store
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Product Customizer vastasi 7. toukokuu 2024

Hi FamilyBox.Store,

Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!

11. kesäkuu 2024

It is Great and the support is amazing! I'm sure this app will help me to grow.

Mon petit coeur
Italia
2 kuukautta sovelluksen käyttöä
Product Customizer vastasi 19. kesäkuu 2024

Hi Mon petit coeur,

Thank you for your review! We’re glad to know you’re impressed with both the app and our support. We're excited to be part of your growth journey.

Thanks for your support!

15. toukokuu 2024

Great customer service, app does as intended. Tons of options and very customizable, also easy to use.

BadgeSmith
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
Product Customizer vastasi 21. toukokuu 2024

Hi BadgeSmith,

Thank you for your wonderful feedback! We're glad to hear that you're happy with our customer service and that you find the app to be easy to use and highly customizable. Your satisfaction is very important to us.

22. huhtikuu 2024

I Love that this app allows you to use the free plan to test/use all the features (One product at a time). That particular set up really helped me offer a featured product with a special customization. The idea to customize one product at a time as a special deal hadn't occurred to me until the free version only allowed one product at a time. I think it's going to work out great to start with and I will probably be able to upgrade to the next level plan if needed as my business grows. The zoom support call I scheduled was super helpful too! Thank you Product Customer! I count you a blessing from God!

Bearing Record
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Product Customizer vastasi 29. huhtikuu 2024

Hi Bearing Record,

Thank you for your feedback! We're glad the free plan meets your needs and that our zoom support was helpful. We look forward to supporting your business as it grows. Your appreciation means a lot to us!

21. maaliskuu 2024

I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!

Dabira Aroma
Yhdysvallat
Melkein 4 vuotta sovelluksen käyttöä
Product Customizer vastasi 22. maaliskuu 2024

Hi Dabira Aroma,

Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!

18. maaliskuu 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.

While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Dirty Graphix
Yhdysvallat
11 kuukautta sovelluksen käyttöä
Product Customizer vastasi 20. maaliskuu 2024

Hi Dirty Graphix,

Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!