Product Options & Customizer , 1 641 arvostelua

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
15. toukokuu 2014

The app is a good supplement for the existing product options and variants offered by the shopify platform. Its easy to use and allows unlimited amount of customisations. More importantly, the technical support was excellent. Kim was not only prompt and responsive to my request for help in the initial set up, she was also very patient and helpful. This is contrary to the experience I had with the other developer.

Hallmark of Love
Singapore
Noin kuukausi sovelluksen käyttöä
20. joulukuu 2021

Aman was super helpful ! very intelligent and helped us see how we can utilise the app, awesome stuff !

StickerSupplyCo.
Uusi-Seelanti
Noin 2 kuukautta sovelluksen käyttöä
Product Customizer vastasi 21. joulukuu 2021

Hello to our friends from StickerSupplyCo.

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

18. tammikuu 2022

I used a competitor before using Product Customizer. Unfortunately, the competitor would create new variants, which eventually slowed down my website. In addition, Google Merchant Center warned me that my website price was different from my feed price, and I use an aftermarket feed app. Finally, after numerous warnings that Google would shut down our account, I was forced to look for a new solution. I tested other "Product Option" apps, which are all difficult to install and set up. There isn't a plug-and-play solution. Product Customizer was the easiest, but it is still not straightforward. I ran into some issues, and Sheniel responded quickly and resolved my problems. Customer service is friendly, quick, and knowledgeable. I am thankful I found them!

Emassagechair
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Product Customizer vastasi 18. tammikuu 2022

Hello to our friends from Emassagechair

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Sheniel know that his assistance is greatly appreciated :-) We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Muokattu 14. tammikuu 2020

We can't change from lenguage their automatic comments, and we would like to start to sell to other Countries with other lenguages, this is not so good for us.

Jaunissez.com
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Product Customizer vastasi 14. tammikuu 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous :)

You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team
------------------------------

Previous reply:
Hello again!

Did you get your concern answered? Would you consider either deleting this 1-star review for our app, or adding more stars? It would REALLY help us! :) Thanks ahead of time!

-Sean H, Customer Success Manager

-----------------------------------------------
Original Reply: Hello! This is Sean, the Customer Success Manager with Product Customizer.

Very sorry that our app cannot currently automatically translate its words into other languages. Most apps cannot do this. We will consider it for a future upgrade though!

Would you consider removing this 1-star review or deleting the review? That would be VERY appreciated. Most apps cannot do this, so I don't think we deserve this very harmful review...

Thanks! I will email you directly also.

Sean H & The Product Customizer Support Team

19. heinäkuu 2023

Bon support! Ils nous ont aidé assez rapidement, le produit répond à nos attentes, c'est de la qualité.

Joya Online
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
Product Customizer vastasi 20. heinäkuu 2023

Greetings Joya Online,

Thank you so much for your 5-star review. We are so happy that we could rapidly support you as you set up your products! We are here to help you anytime you need with Product Options and Customizer.

Stephanie & the Customer Support Team.

Muokattu 11. lokakuu 2021

App works great- has a problem with our cart page talking to the app but Sheniel had some of the best customer service we have ever experienced. She got the issues resolved right away, and was very communicative to us during the process. Would HIGHLY recommend!

Rivalry Brews
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Product Customizer vastasi 12. lokakuu 2021

Hello to our friends from Rivalry Brews

We’re pleased that Sheniel was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

1. kesäkuu 2022

The app is easy to install and customize. I had a little problem and their support was AMAZING!!!! They went above and beyond to help and solved the issue in no time.

Uniqcorn Exceptionnel
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Product Customizer vastasi 1. kesäkuu 2022

Hello to our friends from Uniqcorn Exceptionnel

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

12. maaliskuu 2022

Very good app, I had some difficulties installing but the team was able to help me by solving the problems. Registered mail

Cuddle Boutique
Italia
Noin 2 kuukautta sovelluksen käyttöä
Product Customizer vastasi 15. maaliskuu 2022

Hello to our friends from Cuddle Boutique

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

28. tammikuu 2019

This app is pretty dang good for what it does! It's great for companies who do any sort of custom designs, or put pictures on products for customers!

Kwazzy Apparel
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
8. kesäkuu 2023

Je trouve que leur service est #1. L'application est simple et efficace, j'ai appréciez leurs appelle de suivit suite à l'installation. Cependant j'attend avec impatience l'option live view pour donner l'expérience maximal à mes clients.

Dtail44
Kanada
Noin kuukausi sovelluksen käyttöä
Product Customizer vastasi 9. kesäkuu 2023

Hello to our friends at Dtail44

Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien !

Tanu & The Product Customizer Support Team