Product Options & Customizer

Great support needed help on installation and got a reply within the hour. Fast and knowledgeable. Would recommend,

Really good app. Customer service is really helpful too, they reply super fast and are really responsive. Got my issue fixed in minutes. Would 10000% recommend!

One of Worst app in this category.. product not able to synced with real time.. every time i have to contact to customer support.. what the hell is this also they charge 19$ for nothing..

This App is fantastic! Its everything I was looking for to help me customize my Shopify store. I look forward to continuing to use it in the future!

Not only is this a brilliant app, but the customer service is second to none!

Firstly, I felt a little worried about inserting the snippet correctly, but then they offered to do it for me! ("What?..and for nothing?!")

Then I was a bit ham-fisted, and fouled something up on their perfect code..(I really should leave these things well-alone!) but they very happily fixed it for me in no time at all! If all other software companies worked like this, I'd be skipping through fields of sunlit daisies all my life!!

Seriously though. It's so much better than others I could mention (and have actually tried before)..I particularly love the way you can simply create complete banks of questions or question-types and then re-deploy them on any new products you choose to advertise. This alone saves hours or bleary-eyed key-smashing angst!

Take a look at my site if you wish, I've got loads of personalisations...tricky? Not for these guys! Not for me!

I love it.

The customer service is quick and very helpful - really appreciated the help as I was very frustrated and they solved my issue(That was my fault) very quickly. (Aman is who helped me)

App didn't work for my theme even after me going into the code and manually entering it. I uninstalled the app and got a message as to why I did I told them what the issue was and they told me to reinstall and they would do the coding them self and give me a free month. I don't care about the month obviously I paid the price the first time I just need a product that works. I responded to the email and got automated response that basically said Hi thanks for installing we've looked at your code and looks like everything is functioning properly let us know if you need anything... I then respond is this a bot and a rep named Sean answered no this is not a bot... but the later explains to me that it was an automated message(aka a bot!!) after me explaining my frustration on the situation not being handled. The conversation went back and forth about petty details that kinda shifted blame from them to me instead of this guy looking at our conversation thread and coming up with a solution to my existing problem. Needless to say its not a big deal to some but to me this was a very bad experience when I already had uninstalled the app and moved on and they asked to make it right but I still don't have a working product a week later because I'm spending 20-30mins of my time explaining irrelevant details with Sean. I'm glad I know how to problem solve and created my options through the existing product variables that comes with shopify as a temporary fix or I would have been scrambling because Sean don't know how to do his job correctly. Hope This saves someone else the headache. My shop is dksuitcity.shop so the users know this is a real person. Hope this isn't to wordy. I tried to skip a few things that are unimportant to my point.

This app is perfect for the store. $10 cheaper per month then the alternative and the support team has been so helpful with making changes to my site that I was unable to for me.

Well worth 10 bucks a month! Very happy.

Too bad this didn't offer a 10 Star Rating

I got support that was so over the top it was unreal.

A lot of what I asked about wasn't even in the arena of what Product Customizer did but I still got helpful suggestions.

I would happily recommend this app to anyone as in the end it is all about the people and the people here are amazing!

Mary

Really a great support team that help you to enable this app and get it working for your needs. A great price and great service really make this one stand out!