Product Options & Customizer , 1 672 arvostelua

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
Muokattu 13. maaliskuu 2024

Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.

PraiseBanners
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Product Customizer vastasi 8. maaliskuu 2024

Hi PraiseBanners,

We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!

30. huhtikuu 2024

Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.

Be Chocolat by Michel Clement
Yhdistynyt kuningaskunta
Noin 3 vuotta sovelluksen käyttöä
Product Customizer vastasi 7. toukokuu 2024

Hi Be Chocolat by Michel Clement,

Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!

25. huhtikuu 2024

Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.

Simply Adorable Gifts & Boutique
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
Product Customizer vastasi 29. huhtikuu 2024

Hi Simply Adorable Gifts & Boutique,

Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!

17. huhtikuu 2024

Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.

Cakers Warehouse
Australia
Yli 6 vuotta sovelluksen käyttöä
Product Customizer vastasi 18. huhtikuu 2024

Hi Cakers Warehouse,

Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!

9. huhtikuu 2024

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.

To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.

Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.

As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

BounceDesignLabs
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Product Customizer vastasi 15. huhtikuu 2024

Hi BounceDesignLabs,

Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!

22. huhtikuu 2024

Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck

Bespoke Art Framing
Australia
Yli 6 vuotta sovelluksen käyttöä
Product Customizer vastasi 29. huhtikuu 2024

Hi Bespoke Art Framing,

Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!

22. huhtikuu 2024

We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need.

We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!

Custom Cardboard Cutouts
Yhdysvallat
25 päivää sovelluksen käyttöä
Product Customizer vastasi 29. huhtikuu 2024

Hi Custom Cardboard Cutouts,

We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!

29. huhtikuu 2024

I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!

Sweet Missions
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Product Customizer vastasi 7. toukokuu 2024

Hi Sweet Missions,

Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!

19. huhtikuu 2024

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

strictlygeneric
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Product Customizer vastasi 23. huhtikuu 2024

Hi strictlygeneric,

Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

22. huhtikuu 2024

Amazing customer service, had a problem and it was sorted within 30 minutes!

YellowBlossomDesignsLtd
Yhdistynyt kuningaskunta
Yli 6 vuotta sovelluksen käyttöä
Product Customizer vastasi 29. huhtikuu 2024

Hi YellowBlossomDesignsLtd,

Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!