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Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice
Hi WOLVESOFWEAR™,
Thank you for your feedback! We're delighted to hear that you find our app great and our customer support even better. Providing exceptional customer support is very important to us. Thanks again for sharing!
Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!
Hi VL Grace,
Thank you for this wonderful review. We're very pleased to have been able to satisfy even a stickler such as yourself! Thanks in particular for recognizing Aman's efforts, he has been with our team for a long time and always provides a top notch support experience for our merchants. We are always here to assist you, please do not hesitate to reach out!
I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!
Hi Orange Blossom Home,
Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!
We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.
Hi FamilyBox.Store,
Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!
Have been using this app for many years. The team is helpful with troubleshooting.
Hi Keepsake by Ryo,
Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!
Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!
Hi Armonia,
Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!
Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!
Hi Club Shop Cuchulainn,
Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values.
Thanks for being a valued user!
We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.
Hello there ByJenny McCarthy,
Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.
The Support Team
Very fast support and easy to deal with
Hi Scrub Pro Groups,
Thank you for your review! We're pleased to hear you are satisfied with our customer support. Providing quick and efficient assistance is very important to us. Thanks for sharing!
I Love that this app allows you to use the free plan to test/use all the features (One product at a time). That particular set up really helped me offer a featured product with a special customization. The idea to customize one product at a time as a special deal hadn't occurred to me until the free version only allowed one product at a time. I think it's going to work out great to start with and I will probably be able to upgrade to the next level plan if needed as my business grows. The zoom support call I scheduled was super helpful too! Thank you Product Customer! I count you a blessing from God!
Hi Bearing Record,
Thank you for your feedback! We're glad the free plan meets your needs and that our zoom support was helpful. We look forward to supporting your business as it grows. Your appreciation means a lot to us!