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I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.
Hello there,
I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.
You can reach out to our support team and ask for me directly, I will get back to you as this issue is very strange and indeed impacts your experience with our great app.
Looking to hear from you soon
-- Takeen
Very friendly app, No problems at all installing and using it
The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
Rigtig god app der har løst vores udfordringer. Og kundeservicen er virkelig god! De var super hurtige og imødekommende i forhold til vores ønsker.
Hej til vores venner hos Art by Me
Tak for den fantastiske anmeldelse. Vi er så glade for at høre, at du nyder Product Customizer. Vi går ud over at hjælpe enhver købmand, og jeg er glad for, at vi ramte målet for dig. Vi ønsker dig og din butik stor succes!
Skål,
Pushpesh og Product Customizer Support Team
Super fast and understanding support, Kevon solved my problem in few minutes, very useful app. Thank you!
Hello to our friends from mojoe
We are glad we were able to resolve the issue! We appreciate you leaving us this fantastic review! All the best! :-)
-Melissa & the Product Customizer Support Team
I updated my theme and need help with Product Customization and Aman help me through it. Speedy Service!!!!! This app helps my customer add a special touch to their handmade Keepsake.
Hello to our friends at Learning Pillows
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted Aman was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is great! Makes it easy to make multi variants in your store! Best decision to use this app!
This a great app! It allows us to add menus with large amounts of options. Easy to use & understand, the crew are super-fast at responding the questions and resolving any issues, and it has made a positive difference to our website.
We can now have all the options we need for any of our products - thanks to Product Customizer.
Love this, took me week to find this, my website product requires many varients. Just what I needed!
Very functional and easy to use and the customer service was exceptional.
I was able to get a small issue fixed promptly on a Sunday evening.
Highly recommend!