PC ‑ Custom Product Options
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I contacted the customer service team at Product Options & Customizer and they responded immediately without any wait time at all.
Deepanjoy spent a significant amount of time fixing the options and logic on one of my products.
He quickly found a solution and then added it to my remaining products.
I found him friendly, helpful and all my issues were resolves quickly.
Fantastic customer service and great product that is capable of dealing with extremely complicated product options.
I'd 100% recommend.
Hello to our friends from Sophia Alexander Gold Fingerprint Jewellery
Lucille, Thank you so much for taking out the time to leave such a detailed and wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!
Cheers,
Pushpesh & the Product Customizer Support Team
Deep Das was not only responsive, communicative and professional, he was able to fix our problems and concerns in almost NO time. We are thrilled to work with him and they saved us as we had a deadline! Thank you so much Deep! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively — especially under a tight deadline! Your appreciation means a lot to our entire team. We’re thrilled that you’re enjoying the functionality of Product Options & Customizer and truly value your kind words about our support.
We’ve been using PC ‑ Product Options for our custom apparel store, and it’s been a game changer. The app is flexible, user-friendly, and allows us to offer a wide range of customization options exactly how we need them.
One of the features we really appreciate is the conditional logic—it lets us create a more streamlined experience for customers. Whenever we’ve had questions or needed support, the team was quick to respond and incredibly helpful. They even worked with us to explore unique setups like offering the first customization for free and pricing additional ones.
Highly recommend this app if you want full control over your product options and a responsive team behind it!
Thank you so much for your amazing review! We're thrilled to hear that the app has made a positive impact on your custom apparel store. It’s great to know that the flexibility, user-friendliness, and especially the conditional logic are helping you create the exact experience you want for your customers.
We’re also happy to hear that our support team could assist you with your unique setup. It’s always our goal to help you get the most out of the app.
Really helpful team. Quick response and ready to assist whenever needed. Deep (from the team) even went beyond what was just needed and give me a few other helpful suggestions too. He was eager to get my problem solved and hopped on to a call twice within the same day. Thank you Deep and product options teams!
Thank you for your wonderful review! Our team takes great pride in offering exceptional support to our users, and Deep is just one of our many rockstars.
We've been using this app for many years now. I have to say we were upset with the newest update, but they did listen and made changes to make it better. Their customer service has always been immediate and helpful. We understand changes need to be made from time to time and like any other app there may be some disruptions or differences. But, they always remained responsive throughout these periods of change, which means a lot.
Hello to our friends from Madison Iron and Wood
Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is absolutely perfect for my needs - My customers can personalise their orders with ease and saves me a lot of time.
The app didnt work properly in a certain area and when I contacted customer support, they were very helpful and had my problem sorted within 24 hours. I am very happy with this app and I recommend it to anyone selling multi-optional products on thir store.
Hi elephano.com,
Thank you for sharing your experience! We’re delighted to hear the app has streamlined your process and made personalization easier for your customers. It’s great to know our support team resolved your issue promptly.
We appreciate your recommendation and support!
Product Customizer works great for us, and we had a problem, Jevon really helped us.
Thank you!
Thank you for the kind feedback! We’re glad to hear Product Customizer is working well for you, and that Jevon was able to help resolve the issue. We really appreciate you taking the time to share your experience!
It has been stable in what I use it for. Support from Product Options & Customizer--although only had to use it a couple of times in the past 5 yrs--is always quick, courteous and resolves the issues in a timely fashion.
Hi Chocolate Hangover,
Thank you for your feedback! We're glad to hear the app has been stable for your needs. It's also great to know that our support team has been able to assist you promptly and courteously whenever needed. Providing high-quality customer service is important to us.
We appreciate your continued trust in us!
A great app for creating custom products. The support is outstanding. I rarely have an issue, but if I do, it's fixed in minutes. Thank you and the team for a great experience.
After updating my store today something broke and again it was fixed. Great service!
Hi Freaky Ferments,
Thank you for your wonderful feedback! We're so pleased to hear that our app has worked well for your custom products, and that our team has been quick to resolve any issues you’ve encountered.
We appreciate your trust and support!
Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.
Hi Soul Beadz and Bling,
Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us.
We appreciate your support!
