Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
29 giugno 2016

The team at ShopStorm is outstanding. Setting up Product Customizer was totally painless, and I have a pretty complex product configuration... no unexpected problems at all. One of the things I was looking for in a product options app was the ability to have certain options priced as a percentage of the total config instead of just a flat option price, and when I asked ShopStorm if this were possible they offered to custom develop it for me! Percentage-based pricing is not something that's available in any of the other product configurator apps, so if that's something you require then Product Customizer is definitely what you need to get that done.

Bottom line is that ShopStorm is fully behind their products, and their support team does a great job making sure their products will do what you need them to do.

Studio Network Solutions Sns
Stati Uniti
3 mesi di utilizzo dell’app
13 febbraio 2022

Been using this app across several stores now for quite some time. It has generated me a lot of sales. Customer service team is fast to respond as well. Highly recommend.

Shop Auto Apex
Stati Uniti
3 mesi di utilizzo dell’app
Product Customizer ha risposto 14 febbraio 2022

Hello to our friends from Shop Auto Apex

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

17 gennaio 2023

Starting with Free version to try haven't had much experience yet with the actual app but it does work with 2.0 and the Customer Service is Great! Seems to do what I need so far so I'm happy!

ovorr
Stati Uniti
3 mesi di utilizzo dell’app
Product Customizer ha risposto 17 gennaio 2023

Hello to our friends at ovorr

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

Data modifica: 17 settembre 2021

The App is great. Coming in very useful for what I do (Meal/Drink Delivery) I m still on the free trial but customer service is still great. Dealt with Sheniel G. She was extremely helpful and solved my issues with my site.. Update. Contacted PO again. Spoke to Aman M. He was extreamly helpful. And sorted and issue for that I thought was. actually impossible and saved me a lot of time. Thanks Aman!

Agnar Herbal
Australia
3 mesi di utilizzo dell’app
Product Customizer ha risposto 15 settembre 2021

Hello to our friends from Agnar Herbal

We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

14 dicembre 2015

This company went above and beyond and provided A+ service with getting me set up. They were happy to set up bulk customizations for my shop which saved me hours and hours of work on my end. I highly recommend them. They offer fast, courteous and great service.

Princess Cute Boutique
Stati Uniti
3 mesi di utilizzo dell’app
5 ottobre 2022

Nice and simple app with user friendly dashboard. All the necessary option are available. Definitely recommended

drivebuddy
Stati Uniti
3 mesi di utilizzo dell’app
Product Customizer ha risposto 6 ottobre 2022

Hello to our friends at drivebuddy

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Product Customizer Support Team

23 giugno 2022

I have used this app for several years and it worked well and I would have previously given it 4 stars. However I recently upgraded to a 2.0 shopify theme and the app stopped working. The developer was initially quick to respond and managed to get the theme working on chrome - although it was rather glitchy and wasn't a great customer experience at checkout. They couldn't get it to work at all on Safari or on mobile and that was it really! After not hearing from them for a week or so I deleted the app and found one with more features, that works, and is half the price.

Sukie
Regno Unito
Quasi 6 anni di utilizzo dell’app
Product Customizer ha risposto 23 giugno 2022

Julia, Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I am sorry to hear that the app did not work perfectly on the safari browser and on the mobile. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for.

This seems to be a very peculiar issue with the theme you are on where the ajax mechanism is not carrying the app data to the cart. If you are open to trying the app again, please let me know and I will arrange for our best developers to look into your case ASAP.

We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.

Regards,
Pushpesh & the Product Customizer Support Team

2 ottobre 2019

This is the only app that has allowed to personalize my variants the way I have always wanted. There were a couple hiccups with getting everything to work but the customer service is amazing and they always get me all fixed up. Product is amazing, customer service is even better!

Blooming Kloset
Stati Uniti
3 mesi di utilizzo dell’app
Product Customizer ha risposto 3 ottobre 2019

Hello friends from Blooming Kloset,

Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

9 gennaio 2017

This app is almost exactly what I needed! I do custom embroidery and print for items using my proprietary designs and have several needs to personalize. This allowed me to set up my store over the weekend and I look forward to launching tomorrow!

Getawaywear
Stati Uniti
Circa 5 anni di utilizzo dell’app
22 marzo 2022

QUICK & EASY! I was having an issue with the app working on my online store, I used the chat to get help, and I was assisted immediately and my issue was resolved!

Creative Streams
Stati Uniti
3 mesi di utilizzo dell’app
Product Customizer ha risposto 23 marzo 2022

Hello friends at Creative Streams

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team