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had an issue getting the customization on my site and within 2 minutes someone had it fixed. Great service
Hello to our friends from Norton Woodworks
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Updated my product in my store. It doesn't showed inside this apps. ZZzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Hello!
This is Sean, the Customer Success Manager for Product Customizer.
I'm so sorry that there was a delay between when you updated a product on your store and when it showed in our app. Usually that takes 1-2 seconds... sometimes if it is a bigger change (or a whole bunch of changes), it can take 1-2 minutes.
Can you let me know if you saw that issue again? It should be VERY rare with our app.
We are always also working on improvements to our app, so we will be working on this right away! Thanks so much! Let me know if there is anything we can do for you to earn a better rating here... we try very hard to give 100% of our clients an AWESOME experience, 100% of the time! :)
Sean H & The Product Options & Customizer Support Team
This app is very helpful for custom products in my store. Aman, in customer service, helped me troubleshoot issues with set-up! He was very professional and prompt. Amazing customer service
Hello to our friends at Your Pet Nation
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Product Customizer Support Team
This is absolutely phenomenal! Having this integrate into my shopify site is a HUGE boost to the effectiveness and efficiency of the laser engraving side of my business.
This is a great app. When I first set up my store, I manually entered each option, which took forever. I would have installed Product Customizer in the beginning if I had known about it. Make it easy on yourself and install it today.
Love the ap! Support was AWESOME and responded quickly!
Simply the best support I have ever experienced. I wanted some customization and Kevon went above and beyond to help me with that. Really happy with the app and service
Hello to our friends from DiyosWorld
We’re delighted to hear that Kevon helped you to fix the issues you were facing with the app. We’ll make sure we pass your kind words along to Kevon, who we know will be elated to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Tanu & The Product Customizer Support Team
This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.
Hello to our friends at People's Pharmacy
Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that Sheniel helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Just what I needed. The 100 variant limit from shopify was a little restricting. Product customizer freed me from that limitation and allowed me to offer the deals I need.
It is really helpful and the customer service is really good,
thanks and five stars to the great team!
Hello friends from Tashi Handicrafts,
What a fun store name you have! Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team