Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
11 dicembre 2019

The support team is really good and very active. I emailed support and they are really fast in responding back and help me fix the issue within an hour. :)

Tjewelry
Canada
15 giorni di utilizzo dell’app
Product Customizer ha risposto 11 dicembre 2019

Hello friends from Tjewelry!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that you think the support team is "really good." We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

3 febbraio 2023

Had a few hiccups with integrating this with Shogun, but Aman helped me out. Excellent customer support, highly recommend this!

GP by Rodney Jason
Paesi Bassi
15 giorni di utilizzo dell’app
Product Customizer ha risposto 6 febbraio 2023

Hello to our friends at GP by Rodney Jason

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

1 ottobre 2014

Excellent product - Amazing Service, had an issue that got resolved in minutes by the support team.

Curve Cycling
Australia
11 mesi di utilizzo dell’app
21 aprile 2014

The best customer support ever! I needed some tweaking with a newer theme and the PC team stepped up big time. The features of PC will give you the edge in the ability to setup your store exactly how you want with unlimited variants. Setup and implementation is a piece of cake. I highly recommend PC both for the app features and their top shelf customer service!

PrintBrook.com
Stati Uniti
14 giorni di utilizzo dell’app
19 febbraio 2014

This App is amazing! I only wish I had found it sooner! It has solved and resolved all of the issues I was having!!

Klick & Klasp!
Stati Uniti
14 giorni di utilizzo dell’app
30 marzo 2021

Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.

Uveink
Svizzera
14 giorni di utilizzo dell’app
Product Customizer ha risposto 1 aprile 2021

Hola a nuestros amigos de Uveink

¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-)

-Melissa y el equipo de soporte del personalizador de productos

18 settembre 2013

The ease of use and implementation has been great! A few tweaks and your shop goes from good to great! Definitely eases the transition to shopify!

aimtire
Stati Uniti
13 giorni di utilizzo dell’app
17 dicembre 2019

The app works pretty well and makes it easy for customers to customize items with just a few clicks. Kevon on the support team was a huge help and quick in response. Would recommend.

NEU Gaming
Stati Uniti
13 giorni di utilizzo dell’app
Product Customizer ha risposto 17 dicembre 2019

Hello friends from NEU Gaming!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app works well and that Kevin was a huge help. We are pretty proud of both the app and our support team :-) May NEU Gaming be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

12 novembre 2017

I requested to stop charging me and even removed the app 'Product Customizer' but I have still been charged $9.99 recently

Shopokarma
Australia
Circa un anno di utilizzo dell’app
Product Customizer ha risposto 19 marzo 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

23 aprile 2020

We've been using Product Options and Customizer for 3 years now. Our customization business relies on it! With our new site and new updates it's even cleaner and easier to use. Recommend!

Five Ultimate
Stati Uniti
13 giorni di utilizzo dell’app
Product Customizer ha risposto 24 aprile 2020

Hello friends from Five Ultimate!

Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use :) We're pretty proud of it! Sure hope your Five Ultimate is extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team