Recensioni (1.683)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
1 dicembre 2022

Over the top. Thanks for the support. I high recommend this app to all people.
Over the top. Thanks for the support. I high recommend this app to all people.

GESICHTSLOSES PORTRÄT
Spagna
1 giorno di utilizzo dell’app
Product Customizer ha risposto 6 dicembre 2022

Hello to our friends at GESICHTSLOSES PORTRÄT

Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

2 marzo 2023

Their customer support was awesome and helped me with all my needs and got the app working. Thank you for the help

London Crafted
Stati Uniti
1 giorno di utilizzo dell’app
Product Customizer ha risposto 2 marzo 2023

Hello to our friends at London Crafted

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

19 febbraio 2015

There are some glitches where if I delete a line and add it, my option lines are no longer in order, so I found a work around where I added more lines than I needed, and delete the lines accordingly. Also, it would be excellent if this app could include a way to delete multiple lines.

Also, if for future updates you add radio buttons and check boxes, and a way to format the option boxes that would be great.

Nevertheless, it is a great product!

EKStamps
Stati Uniti
Circa un mese di utilizzo dell’app
27 aprile 2023

Great customer service. Technical support is excellent. There is a little shortcoming that some minor problems need to be solved by contacting customer service, rather than perfect from the beginning.

WecustomGift
Cina
Circa un mese di utilizzo dell’app
Product Customizer ha risposto 28 aprile 2023

Hello to our friends at WecustomGift

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

27 maggio 2021

You can't use customization for the featured product which is shown on the homepage! Support, very very poor too! They didn't try to help me to add customization for the product on the homepage.

armbandmitbabynamen.de
Serbia
Circa un mese di utilizzo dell’app
Product Customizer ha risposto 28 maggio 2021

Hey Nemanja,

Thanks for leaving this review, and I'm so sorry the app didn't work as expected for you, so my sincerest apologies.

With your request for customization on the homepage, I want to clarify that we offer customization mainly on the product and cart page. But after receiving your request, the team is trying to figure out if we can create customization for you on the home page for the featured product. That is why the support team is taking more than usual time.

We really want to treat all our customers well and wanted to solve their issues as fast as possible. So once again apologize for the bad experience.

Tanveer & The Product Customizer Team

27 dicembre 2019

Works really nice! And nice staff, they help me a lot with integration and configuration for this app.

norweik
Portogallo
Circa 2 mesi di utilizzo dell’app
Product Customizer ha risposto 30 dicembre 2019

Hello friends from norweik!

SO appreciate the time you took to give our app AND our customer service this great review! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

15 novembre 2013

This app really gave us the ability to add unlimited options. We only have around 30 products but they come in hundreds of variations. I would love to see some new features though.

I would also like to see the ability to stay within the same window rather than having to use another one for the customizer.

Barnstable Bat
Stati Uniti
Circa un mese di utilizzo dell’app
Data modifica: 15 febbraio 2019

This is one of my favourite apps now. Allows me to customise every product any way I want it.
The support team is fantastic, and is always there.
Would definitely recommend 10/10

Dogify
Australia
Circa 2 mesi di utilizzo dell’app
15 maggio 2014

The app is a good supplement for the existing product options and variants offered by the shopify platform. Its easy to use and allows unlimited amount of customisations. More importantly, the technical support was excellent. Kim was not only prompt and responsive to my request for help in the initial set up, she was also very patient and helpful. This is contrary to the experience I had with the other developer.

Hallmark of Love
Singapore
Circa un mese di utilizzo dell’app
Data modifica: 14 gennaio 2020

We can't change from lenguage their automatic comments, and we would like to start to sell to other Countries with other lenguages, this is not so good for us.

Jaunissez.com
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Product Customizer ha risposto 14 gennaio 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous :)

You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team
------------------------------

Previous reply:
Hello again!

Did you get your concern answered? Would you consider either deleting this 1-star review for our app, or adding more stars? It would REALLY help us! :) Thanks ahead of time!

-Sean H, Customer Success Manager

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Original Reply: Hello! This is Sean, the Customer Success Manager with Product Customizer.

Very sorry that our app cannot currently automatically translate its words into other languages. Most apps cannot do this. We will consider it for a future upgrade though!

Would you consider removing this 1-star review or deleting the review? That would be VERY appreciated. Most apps cannot do this, so I don't think we deserve this very harmful review...

Thanks! I will email you directly also.

Sean H & The Product Customizer Support Team