Recensioni (1.766)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
9 maggio 2024

The seems to be good but struggled to get it working correctly at the start. I contacted support for help but kept being told they are working on it. Still waiting to hear back. Turns out I was able to get the app working on my own.

FIRST SIN | Jewellery
Australia
6 mesi di utilizzo dell’app
10 febbraio 2014

Functional, but clunky.

The interface doesn't allow reordering options within a customization, so if you want to reorder or add an option anywhere but the bottom of the list, you have to delete your old options and retype them. Did your list include a typo? No problem - just delete everything after the typo and retype it all. For an app that supposedly offers unlimited customizations and options, ...

Douglas Kent Rope
Stati Uniti
Oltre 6 anni di utilizzo dell’app
Product Customizer ha risposto 19 marzo 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

26 febbraio 2021

I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.

Bee’z Beauty Empire
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Product Customizer ha risposto 26 febbraio 2021

Hello there,

I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.

You ...

Data modifica: 23 marzo 2019

Unfortunatelly, I have to change my review. App is not performing well (when a product has an additional paid option made by this app, after removing this product from a cart this paid option IS NOT removed and it's impossible to remove it; and on mobile, you can't remove neigher this product nor this paid option).
I did report this issue over three weeks ago and still it's not fixed. And for two ...

SiMEDIO
Polonia
Oltre un anno di utilizzo dell’app
Product Customizer ha risposto 19 marzo 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

Data modifica: 28 aprile 2021

Hoping that support gets better. We had an issue where the prouct dropdowns we created stopped calculating and adding the extra charges to the customization. For example, we might offer customers the ability to upgrade to white glove delivery for an extra fee. This is currently not adding the extra fee at all. When I recorded a video gif of the problem and sent them a link, they tried to say it's ...

BedPlanet
Stati Uniti
Circa un anno di utilizzo dell’app
Product Customizer ha risposto 5 novembre 2020

Hello to our friends from BedPlanet

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with ...

16 febbraio 2024

I love the concept of this app and when it works its great, but its so glitchy!

ShopEleven11Extensions
Stati Uniti
8 mesi di utilizzo dell’app
14 novembre 2013

Pretty solid app. Adds a lot of flexibility to Shopify. I'd give it more stars if it no ability to batch-apply a customization across hundreds of products. It's a one-by-one effort. But overall, a very nice tool that would work great for sites with few products.

Frame-Name.com
Stati Uniti
6 mesi di utilizzo dell’app
Product Customizer ha risposto 19 marzo 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

11 agosto 2018

Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.

Sexy Love Doll
Canada
6 mesi di utilizzo dell’app
Product Customizer ha risposto 19 marzo 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

Data modifica: 25 ottobre 2023

Nicoz was very helpful with customer service! Ended up uninstalling the app in the end because of the cart/checkout bugs.

Craft Closet
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Product Customizer ha risposto 20 ottobre 2023

Greetings Craft Closet,

This is a great review! Nicoz is a great resource to assist with customer support and we are glad that you reached out to have the assistance you ...

28 maggio 2019

The reason for three stars is that the app messed up the custom liquid I had done by a developer we hired. Please be aware that most developers won't fix any issues that arose from an outside source and will charge you to fix the glitch (which can be very costly) Product Customizer will say that it is not within their support to fix the issue that their theme created. In the end, even though the ...

A Gilded Leaf
Stati Uniti
Circa un mese di utilizzo dell’app
Product Customizer ha risposto 28 maggio 2019

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...