Product Options & Customizer , 1,613件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2021年2月5日

I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.

Gulppp.com
イギリス
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2021年2月8日

Hello to our friends from Gulppp.com

Really nice of you to leave us this awesome review! We will let Sheniel know that her assistance was greatly appreciated.

-Melissa & the Product Customizer Support Team

2022年2月11日

Absolutely fantastic app to add additional options to your product pages. Support has been second to none! Huge shout out to Aman for all your help in familiarising me with everything. Thanks again.

Little Snoozes
イギリス
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2022年2月14日

Hello to our friends from Little Snoozes

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

編集日:2023年2月8日

I have been using Product Customizer for about 4 years. It started as a great app, but the functionality and customer service have declined significantly. I have had multiple issues with the app in just the last 6 weeks - from color and image swatches not displaying to the more serious issue of none of the product options displaying and customers not being able to place orders on my site.

I am very tech-savvy and I find the app cumbersome to use. If you have just one option per product, you should be fine. If you are looking to do anything more complex than that I do not recommend this app at all.

It took 5 weeks to get a resolution to the issue of the color swatches not showing. I would contact them weekly for an update and I was repeatedly ignored. Yesterday, the conditional logic stopped working on an entire collection of products. It has been over 24 hours and they have not responded or resolved the issue. I am losing sales and multiple customers have contacted me because they are unable to place an order on my site. Additionally, my site speed has decreased from 46 to 22 because of this app.

For an app that costs MORE than Shopify itself, I expect much better performance and service. I would have ditched this app long ago but I have hundreds of products and I do not yet have the time to research and install a new option.

Lily & Roe Co.
アメリカ合衆国
アプリの使用期間:5年以上
2013年10月18日

This app was a huge help to my business. I make custom dog coats with many options. The combinations I am able to offer my customers with this app are just about endless. Thanks!

Schnoodleware Dog Toys
アメリカ合衆国
アプリの使用期間:3ヶ月
2016年5月11日

Product Customizer is exactly what I wanted. I tried two other apps before this one and neither of them were quite right. It is easy to install and I was able to choose drop down boxes and now also check boxes for product variants. Also the app will add up prices for the different product options and the customer can see it as a total which some of the apps can't do. The other thing that is awesome is the customer service. Beka has been really great in customizing the look and feel of the app, answering my dumb questions and is really fast at getting back to me. It has been a great experience all round. I can't recommend them highly enough.

Finom Catering
ニュージーランド
アプリの使用期間:3ヶ月
2013年4月17日

This App is AWESOME! And Denis is great. Because of the large number of variants we have per product (with custom engraving), this App gives us the flexibility to setup products how we want to – no longer limited by the 100 variant cap. The flexibility is great and very easy to use. And once you create a template, you can use it on the next product with a click of a button, eliminating any need to type the variables again. I can't imagine living without this – just wish it would have come out sooner!

Texas Timber Bat Co.
アメリカ合衆国
アプリの使用期間:3ヶ月
2023年4月24日

Support team was very helpful :), had a code issue with my theme of my store and within 5 minutes they fixed my issue which helped me considerably.

Tiny Treasures
アメリカ合衆国
アプリの使用期間:2ヶ月
Product Customizerが返信しました 2023年4月27日

Hello to our friends at Tiny Treasures

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

2022年2月7日

I have a coffee shop and used this for online ordering wanting to add all the customisations for coffee selection. The team at product customizer in particular Aman was super helpful and worked through setting this up with me. They are awesome. Highly recommended!!

Ash's Brew2u
オーストラリア
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2022年2月8日

Hello to our friends from Ash's Brew2u

We’re pleased that Aman was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Aman know that his assistance is greatly appreciated. We wish you and your store great success! We appreciate the high recommendation!

Tanu & The Product Customizer Support Team

2016年10月26日

Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.

Madame Lure
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年11月20日

This app was everything we needed. Also you can't beat the price for what you get and the support. I had an issue when I switched themes and they fixed it for me within an hour.

Wanna Go Create
アメリカ合衆国
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2020年11月24日

Hello to our friends from Wanna Go Create

Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)

-Melissa & The Product Options & Customizer Team