レビュー (1,771)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2023年9月7日

Exactly what I was looking for! I had some difficulty setting it up, but I hopped on the live chat and within minutes I gave them access to my store and they went it and did everything for me - very happy with this app.

Stinky Pinkies
カナダ
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2023年9月11日

Hello there Stinky Pinkies,

We appreciate that you took the time to write this 5-star review and that you reached out to our support team to get the help you needed setting up your app. It is great to hear that Product Options and Customizer is benefiting your products from your store.

Stephanie and the Customer Support Team

2021年7月10日

I can't say enough good thing about this app. I love that I have a way to add personalization and customization to the products I sell. The customer service is unmatched. Always friendly and quick with a fix and a follow up no matter the time, especially since I work at night. I would definitely recommend this app.

SPW Design Co
アメリカ合衆国
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2021年7月12日

Hello to our friends from SPW Design Co

Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & the Product Customizer Support Team

2013年10月1日

Simply fantastic - an app that does away with Shopify's biggest limitation, that of variants.

Easy to use, well-supported and ... well, words fail me. Best app on shopify, bar none.

SubSpace Leathers
イギリス
アプリの使用期間:3ヶ月
2021年4月24日

I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!

Bubba Bear Studios
アメリカ合衆国
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2021年4月26日

Hello to our friends from Bubba Bear Studios

Thank you for this high praise! We are humbled and happy that the app has proven to be so useful to you :-) Thank you for your kind words!

-Melissa & the Product Customizer Support Team

2022年2月18日

This app is amazing! it integrated with my page fly landing page perfectly. I didn't have to deal with any complicated code which I highly appreciated. I was able to include a text field and image upload for my custom product. Definitely get it if you're looking to save yourself time and effort :)

Memory Lightts
アメリカ合衆国
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2022年2月21日

Hello to our friends from Memory Lightts

Thank you for leaving this review! We appreciate you taking the time out to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

2022年12月8日

Great app, great functionality, exceptional customer support! Jumped right in and found the error issue in the backend and fixed it promptly. Much appreciated!

White Oak Pastures
アメリカ合衆国
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2022年12月9日

Hello to our friends at White Oak Pastures

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

2023年2月3日

Horrible customer service. Went back and forth with "support team" for over a week for what should be a 5 minute fix. Kept getting passed back and forth between departments. Asked for a call or live chat option instead of email, and was provided with none. Would not recommend, many better options available out there.

Dynes Sports Management
カナダ
アプリの使用期間:6年弱
Product Customizerが返信しました 2023年2月9日

Hello to our friends at Dynes Sports Management

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I want to extend my sincerest apologies for the negative experience that you had with Product Customizer. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.) I have taken this case as a top priority and supervising this myself. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store.

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Product Customizer Support Team

2016年6月29日

The team at ShopStorm is outstanding. Setting up Product Customizer was totally painless, and I have a pretty complex product configuration... no unexpected problems at all. One of the things I was looking for in a product options app was the ability to have certain options priced as a percentage of the total config instead of just a flat option price, and when I asked ShopStorm if this were possible they offered to custom develop it for me! Percentage-based pricing is not something that's available in any of the other product configurator apps, so if that's something you require then Product Customizer is definitely what you need to get that done.

Bottom line is that ShopStorm is fully behind their products, and their support team does a great job making sure their products will do what you need them to do.

Studio Network Solutions Sns
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年2月13日

Been using this app across several stores now for quite some time. It has generated me a lot of sales. Customer service team is fast to respond as well. Highly recommend.

Shop Auto Apex
アメリカ合衆国
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2022年2月14日

Hello to our friends from Shop Auto Apex

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

2023年1月17日

Starting with Free version to try haven't had much experience yet with the actual app but it does work with 2.0 and the Customer Service is Great! Seems to do what I need so far so I'm happy!

ovorr
アメリカ合衆国
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2023年1月17日

Hello to our friends at ovorr

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team