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Works great for those looking to sell personalized products.
These Guys are awesome! The app works exactly as I need and they helped me adjust some things to fit to my store! Thanks guys!
Our business is all about customization with options for fabrics, colors, variants & sizes. After checking out several apps, we are very pleased to have chosen PO&C due to convinience and superb customer support. In our experience so far they have the most responsive team, not hesitant to answer our questions immeditately and caring enough to be investing hundreds of dollars into experience of our customers.
The issue we had was an added value option that wouldn't get removed from the cart on the mobile version without a user manually inserting a "0" value. Sean and the PO&C team were very enthusiastic about it and have invested more that our yearly subscribtion.
That tells a lot about a client satisfaction orientation of this app developer business. Very impressed with their attitude and sure that this kind of approach will be attracting great results for all - their clients and the clients of their clients ))
This is Sean, the Customer Success Manager with Product Customizer :)
We super-appreciate you taking the time to leave this awesome review for our team. Our dev team worked hard to fix your issue and we had a celebration moment when it was. Convenience and great support is what we do! Hope your store is massively successful!
Sean Hyatt, Customer Success Manager, Product Options & Customizer
The support team is amazing! I can’t aay enough good things about them! The are truly great. Another app kept freezing my form I was trying to build, but I love how I can require certain info if I have a custom order before they can add it to the checkout page.
I changed my the email because I didn’t like the layout, they sent me an email and have my product pages exactly how I want them. Simple, clean, and options.
great customer service, nice & easy app to understand. recommend.
will definately keep using this app for future websites
Hello to our friends at Earthing Accessories
Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Many thanks to Sean and the team! Product Customizer has been responsible for creating our 3 best-selling custom products. After working to perfect our solution, I can proudly recommend this app and customer service. Each time we have an issue with the customizer, they handle it right away!
Hello to our friends from Taffy Town
Thank you for leaving this review! We are glad the app is working great for you, we appreciate the recommendation
-Melissa & The Product Options & Customizer Team
I am building my own store and purchased this app without knowing anything about how to set it up. With messenger, I was up and running quickly, just minutes for someone to answer and willing to help. Shevaughn was my lifeline on this! Great App and Great Service!
Hello to our friends at Nooga Brand
Thank you for the glowing review. We're thrilled to learn that Shevaughn was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
Pushpesh was amazing. He got on the call with me and got me using my app to the fullest. I would definitely recommend them for anything. He took all my frustrations away.
Hello to our friends from S&P Crafty C
We are super happy we could help, thank you for leaving this fantastic review here! We will let Pushpesh know that his assistance is greatly appreciated :-)
-Melissa & the Product Customizer Support Team
One of Worst app in this category.. product not able to synced with real time.. every time i have to contact to customer support.. what the hell is this also they charge 19$ for nothing..
Just a friendly followup here - we never heard from you on how we could help fix this. We really want to help... Could you let us know? Thanks!
-Sean
Hello to our friends from Fitness Cube!
Thanks for leaving this review, and I'm so sorry the app didn't work as expected. That is not a normal issue that our users have, so sincerest apologies.
Did you know that our app includes 100% Free and Unlimited support? We would have fixed that for you right away if we had known about this issue. With our app, changes to products or product options DO UPDATE in real-time. But if they weren't on your store, we could have fixed that immediately...
Can you give us a chance to fix this for you? Happy to credit that charge back to you right away as well...
Please let me know asap - we are 100% here to help, 24/7...
Sean H & The Product Customizer Support Team
LOVE this app, it’s saved us countless hours and is so easy to use. If you have any issues at all, the staff you email and they help you instantly. Seriously couldn’t write enough about this! Check out our shop to see how it is used. Sprinkledwithpinkshop.com
Hello friends from Sprinkled With Pink!
Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you LOVE our app and that our support team met your needs quickly. We love what we do and hope that Sprinkled With Pink is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team