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I like it so far, but there are some drawbacks.
The $0.01 work around to allow for multiple price points is maybe over thinking things. We only offer one customization at one price.
This app also pretty aggressively updates any product loop you have in your theme to exclude their hidden customization product listing that is used to collect payment for customizations at checkout.
After removing the App it's still there on my Theme code causing conflict with the New App that i have install on my shop, have contact the DEV team for solution to Remove Completely their App form my Store. Still waiting their response....
Hello again friends from EUG Fashion!
Just a friendly followup to make sure your issue is resolved? We did respond and fixed the code the same day you emailed us and posted this review. We are always here to help, no matter what...
Would still love for you to remove this review? Would be much appreciated!
Sean and The Product Customizer Team
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Reply June 8:
Happy Monday!
Friendly followup to make double-sure that you are taken care of now? We did revert your theme's coding to the original 2 days ago (the same day you emailed us about this). Should be fixed, we're always happy to do that!
If you're good to go now, we'd love it if you could remove that 1-star review you left for our app... it REALLY hurts us to get even 1 of those :(
Please let me know what else I can do for you. Here to help...
Sean H & The Product Customizer Team
We found limitations in the Shopify storefront and selected Product Customizer as our solution to help us gather more information from our customers.
The application is super easy to use and has helped up bridge the information gap left by the basic Shopify storefront.
AMAZING customer service!!! The customer service team made the installation process super quick and easy. I was able to get everything I wanted for my store!
Hello to our friends at TBJ
Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
I tried a few other product customizer before finding this one. This one was very user friendly and Kevon was quick to respond with any questions that I had!
Hi Bexar Pack Supply Co.,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are really glad Kevon is with us!
`Harish - Customer Success Team! :D Cheers!
Great app, even better support! We had an issue on setup, and just clicked the Chat icon and we had instant chat support to logged into our site and fixed the problem in minutes. We had 400 pre-sale customers waiting to buy and this was going to trow everything off, these guys totally saved the day. Killer app
Hello to our friends at nextlevellineups
Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
My shop specializes in all things monogrammed and personalized so I needed an app that would make it easy to add a text box. This app is perfect! Exactly what I was looking for and so much easier than raw Shopify. Thank you!
So far so good. I am still learning how to use this app but it's delivering so far. I will say Customer Service is excellent. I love to be able to get someone on chat quickly and they can answer my questions without having to pick up the phone. I hate the phone. These guys are on top of it! I highly recommend. I'll update if anything changes but for now, I am happy.
Hello to our friends at Finley Home Gifts
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Great service by Aman M.! He helped me adding options to the homepage of my website. Communication went really well. Thank you! Would recommend!
Hello, friends at Cordon Coffee
Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Aman M. know that his assistance is greatly appreciated :-) We really appreciate the high recommendation.
-Tanu & The Product Customizer Support Team
This app works perfect for adding text to a product. Also you can make it so that the customer is required to add a custom field before they are able to add to cart. I had a small issue but i contacted customer service and they had it fixed in 10 minutes!!! I was pretty surprised. Thank you Steven for the help.