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Excellent app to bypass the 100 variant restriction in Shopify. The custom text fields are also very useful for certain applications if you wish to get custom information from a customer for a product. Very useful. Thanks Product Customiser!
Installed the app for two of my shopify stores and they are working seamlessly.
Kudos to the prompt and effective technical support, hassle-free indeed!
Hello to our friends at Phoenix Sweets Cakery
Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Too slow to respond - no phone to call in inquiries
Please cancel and ensure that no payment goes through
Ken Hayden
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products.
I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme.
I will definitely be upgrading to the paid plan for my other customisable products.
Thank you!
Hello to our friends at Rest In Pieces
Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
WARNING: Although they state, "we are happy to take care of the installation on your behalf" they don't tell you that they will access your theme add some files and make their changes to nearly a dozen other files.
After installing the app to see whether or not it would meet our needs, I decided that even though it was fine for many uses it was too limited for our use, and uninstalled it.
Later, I noticed emails from ShopStorm stating "I've gone ahead and completed the snippet installation for your published Shopify theme." After over an hour with a diff tool I was finally able to revert their changes.
Before you install this app, make sure it is what your store needs, because "support" is forced before requested and removal is a chore.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
This app was great! it was exactly what we needed for our store. Definitely recommend. Their CS was efficient and extremely helpful.
Hello to our friends from shoplumee
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
excellent, they helped me solve my problem super fast and they are excellent. The best APP to use for your Ecommerce
Hello to our friends at LISTOSBPO
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.
Cheers,
Pushpesh & the Product Customizer Support Team
Customer Support is amazing, very responsive and very quick! I'm very satisfied and will continue to use their service!
Hello to our friends at Olivier's Butchery
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
hello i have downloaded the app , i started using it and then i wanted to delete it . but the wizard widget is still showing how can i delete it
Hello there,
I am Takeen from the PC Dev Team. We regret that you felt like you needed to remove our app and would like to speak with you more about the issue.
As for the Wizard, once it is completed to the end it will stop showing as there is 2 modes (Wizard and Worker mode). The Wizard collects data from your theme so that Worker mode can configure, display and power your customization options just right!
Alternatively, the gear icon in the wizard (top-right) has extra commands, one of which is Exit Wizard which closes the Wizard session without saving. If either is not done then the Wizard will always show as a method of convenience allowing you to pickup wherever you left off.
Looking to hear from you soon as you can contact support and ask for me directly.
-- Takeen
very good app. wonderful customer service!!! My product has over 500 SKUs. This app do help! Thank you for your team!!!