レビュー (1,784)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年5月16日

I had my zoom demo yesterday, what a great experience! My representative started out asking me what I needed to be successful. He was so helpful helping me set up the app. I'm a novice at most of this and now I will be able to have my customers upload and design features of my products. I'm looking forward to my trial period to see what all I can come up with. Thanks!!!

PopPop Teez
アメリカ合衆国
アプリの使用期間:約22時間
Product Customizerが返信しました 2024年5月21日

Hi PopPop Teez,

Thank you for sharing your experience! We're thrilled to hear that your demo went well and that our team member could help you set up the app to meet your needs. It's great to know that you feel more confident in using the features to benefit your customers. We look forward to hearing about your creative ideas during your trial period. Thanks for sharing!

2024年4月19日

I would recommend the app, because of the very efficient people on board that are hands on with helping me with every query and offering instant solutions

THE LINEN COMPANY PK
パキスタン
アプリの使用期間:20日
Product Customizerが返信しました 2024年4月23日

Hi THE LINEN COMPANY PK,

Thank for your feedback! We're thrilled you had a great experience with our team and the app. Thanks again for sharing!

2024年1月8日

It is a great app, and I am shocked that the team decided to have a free plan for such a great app, I did run into problems with my theme but the support team was super helpful and also responded to all my messages way faster than expected. Great Product, Would recommend. But, as a little heads up, You do need to have a Shopify store 2.0 theme for it to work!

SegPrint Studio
オーストラリア
アプリの使用期間:5日
Product Customizerが返信しました 2024年1月10日

Hello SegPrint Studio,

Thank you for leaving this great review and giving information to future merchants regarding Shopify 2.0 theme. We are glad that you reached out to support for assistance once you needed it. That is what we are here for!

The Support Team

2024年4月13日

Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!

zoo&roo
アメリカ合衆国
アプリの使用期間:4日
Product Customizerが返信しました 2024年4月15日

Hi Zoo&roo,

We're sorry to hear that the app did not fit your more complicated needs, and we'd love to hear what improvements we can make to better suit your business.

Thank you for recognizing Shevaughn's work. He is an outstanding team member and will be thrilled to receive this feedback

Thanks again!

2024年2月22日

Super helpful customer service. Shevaughn was amazing. Only downside is the free version only includes one product to be customized.

PNWGirl Custom Creations
アメリカ合衆国
アプリの使用期間:18日
Product Customizerが返信しました 2024年2月26日

Hello PNWGirl Custom Creations,

Thank you for your review. We appreciate that Shevaughn was able to assist you with your needs. We strive to provide the best customer support. Let us know if you need anything!

The Support Team

2024年4月22日

Bonne app mais support qu'en anglais...
Réagis plutôt rapidement aux problèmes
Je recommande malgré tout car c'est très intuitif et cela fonctionne bien

Billots Chabret
フランス
アプリの使用期間:4年弱
Product Customizerが返信しました 2024年4月23日

Bonjour Billots Chabret,

Merci de partager votre expérience! Nous sommes heureux que notre application soit facile à utiliser et nous sommes également ravis de voir que vous êtes satisfait du temps de réponse de notre service client. Malheureusement, nous n'avons actuellement aucun francophone dans notre équipe de service client, mais nous sommes heureux que vos besoins soient jusqu'à présent satisfaits. Merci encore!

2024年5月22日

サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。
しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。

田丸印房
日本
アプリの使用期間:4年以上
Product Customizerが返信しました 2024年5月24日

こんにちは 田丸印房、

ご意見ありがとうございます!サポートセンターの迅速な対応にご満足いただけて嬉しいです。チャットを送信すると数分で返事が来るとのこと、ありがたく思います。一方で、テーマ変更やアプリ追加時のエラーについてご指摘いただきありがとうございます。この点について改善に努めてまいります。

引き続きご愛顧のほど、よろしくお願い申し上げます。

2013年10月16日

Excellent tool - simplifies the entire process of variables and custom elements. Quick install and solid instruction and documentation.

cherryBLOX
アメリカ合衆国
アプリの使用期間:9年弱
編集日:2017年2月14日

The Product Customizer app saves me so much time and money!
Lots of rings we sell comes in the customer's choice of 24 different sizes, plus 5 different material options, plus 13 different center stone shapes, PLUS 9 different center stone sizes! These multiple different options used to mean that every ring spent hundreds of SKUs and without upgrading to a higher level of Shopify, I'd be limited to a very small selection of jewelry.

This app allows me to add different product options without the hassle of a 100,000 excel sheet for each product import -- and the saved sets make it a task that takes less than 5 seconds for each product.

I love it!

That said, my only wish for this product would be that it would allow for different product options input by Product Optimizer to update the cost of the product (like having different variants in Shopify does). Update: February 2017 I had asked for this variant pricing option for a year or more and it looks like the team at Product Customizer added this feature. I'll be using it soon.

Cubiczirconia
アメリカ合衆国
アプリの使用期間:8年弱
2013年11月12日

Product customizer has really helped with creating my new website. It is definitely beneficial in that if your business has very specific products that need multiple options like our business, it will save you many hours of work. The only downfall so far has been that if you forget something you cannot add it once its been saves. You have to start all over which if you have invested in a lot of hours this could become a true headache. I am told there will be a update to these issues and am currently waiting for this to launch because I have about 500 products that I need to fix but cant. Since I am new and learning as I go this is the only issue I have run into. Once they add these fixes it will be a perfect app

Shimmery Creations
アメリカ合衆国
アプリの使用期間:約6年