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Works very well, and when it doesn't, the support team responds quickly and effectively.
Just downloaded the app and on their trial and ran into an issue related to the customized option pricing not appearing in the cart. Reached out to their support and got a response back very quickly. Shevaughn helped me and was able to help me immediately as well as answered some of the questions I had. Incredible helpful and friendly! Thanks for the help Shevaughn! :) Very pleased with the app.
Hi BearCoastMobile,
Thank you for taking the time to leave us this review. We're sorry you ran into an issue after downloading, but its great to reads such positive feedback about the support team behind our app. Shevaughn has been an outstanding member of our team for a long time and will be very gratified to read this. Thanks again, and please always feel free to reach out to us!
This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!
Greetings Sweetwoods,
It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support!
The Support Team
The app is very easy to use and customer service is quick to respond and available when needed.
Hi NET Creative Designs,
Thanks for the kind words! We are constantly making improvements to the app aimed at making it as easy to use as possible, so this is very gratifying to read. Thank you for also recognizing the effort of our support team, we take great pride in providing the best support experience possible!
Service is awesome! Thank you Shevaughn.
Hi OttawaTeamShop,
Thanks for the nice review, Shevaughn is a rockstar on our team!
All of a sudden it stopped working for us.
Hi Bunty Pet Products,
Thank you for your feedback. We're sorry to hear that the app stopped working for you. Our support team has reached out to assist, but we haven't heard back to confirm if the issue was resolved. Please let us know if you still need help so we can ensure everything is working properly for you.
Thank you for your patience and understanding.
Was having issues installing the app and the guys were super helpful and solved all my issues. Would recommend!
Hi there Safelight Berlin,
We are so glad you reached out to us when you were having issues! Thank you for acknowledging the support you received and for leaving us this review. We are here to help anytime you need us.
The Support Team
I wasn't able to get the customer's images to be added to their orders but customer service got everything fixed super quick!
Hi there AI Petstore,
We are so happy that you reached out to us to get resolution to your store needs and that we could quickly help you! Thanks for acknowledging our support services and Product Options & Customizer.
The Support Team
Great app, it was easy to set up, and all necessary customizations in place in no time.
The tutorials are easy to follow and the process is painless.
I did require the help of the team, as an update to the theme broke the configuration. Manage to have the store back online with the customizations in place in no time.
Greeting thebigword B.V.,
It is great to hear that our tutorials were easy to follow and even better to hear that you reached out to get help when you needed it. Thank you for leaving us this review. We are here to help you anytime you need.
The Support Team
It's an awesome app and has great support! Had an initial problem with setup and they were right there with chat in no time to fix the issue. Highly recommend!!
Hi Starseed Bakery,
Thank you for your review! We're thrilled to hear that you find our app awesome and that our support team was able to assist you promptly with the setup issue. Your recommendation means a lot to us!