レビュー (1,766)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2023年1月29日

The slowest app I've ever used. Just add a filter for bulk editing then It took you a thousand years to wait. https://ibb.co/Bjdp19b

Tmarc Tee
シンガポール
アプリの使用期間:2年以上
Product Customizerが返信しました 2023年2月1日

Hello to our friends at Tmarc Tee

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I am sorry to hear ...

編集日:2017年11月24日

This app has prevented customers from adding products to their cart ON BLACK FRIDAY! and no response from developer for the past 5 days. HORRIBLE>

The Modern Bazaar
アメリカ合衆国
アプリの使用期間:約2年
Product Customizerが返信しました 2020年3月19日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2019年3月16日

This app is worth more than 1 star to me (would give it maybe 2-3), but there are some really serious issues. I hope that this review would either work as a wake-up call to the developers, or help other developers create better competing apps.

If you're not good with computers and figuring out workarounds to software bugs, do not bother trying to use the conditional logic feature of this app.

In ...

Divine Saunas
アメリカ合衆国
アプリの使用期間:約2年
Product Customizerが返信しました 2019年3月22日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2022年1月24日

Does not work! They'll take your money for a service they do not fulfill. Have never been able to download any files my customers have uploaded, I have to email them and ask them for it directly. Complete waste of money!

TopLinePrints
アメリカ合衆国
アプリの使用期間:約2年
Product Customizerが返信しました 2022年1月25日

Hello to our friends from TopLinePrints

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I thoroughly ...

編集日:2022年11月15日

the selections are not loading, very unsatisfied with the customer service - they are never accountable to any issues happening between the app & shopify.

ByDaile
マレーシア
アプリの使用期間:2年弱
Product Customizerが返信しました 2022年11月15日

Hello to our friends at ByDaile

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I want to extend my ...

2018年10月17日

The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.

Gabriel Clothing Company
アメリカ合衆国
アプリの使用期間:2年弱
Product Customizerが返信しました 2020年3月19日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

編集日:2019年5月18日

Customer service is terrible. My store has been paused for over a day now because my developers are STILL waiting for you guys to update me on the removal of any of your codes left in my shop as they will need to know this important information in order to get started on their end which is already a long process. I don’t know how long it takes to check for any leftover codes and then remove them ...

Artemis Box
アメリカ合衆国
アプリの使用期間:1年以上
Product Customizerが返信しました 2019年4月25日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2017年4月28日

Product customizer worked ok. At first I got it to add text boxes to some products and eventually set it up to extend the options I offered in my store. They are usually pretty fast on replying about questions or problems, but when I finally decided to remove it from my store because the integration was messy and confusing to my customers and myself I had a big problem. Before I deleted anything, ...

Tisurvival
アメリカ合衆国
アプリの使用期間:1年以上
Product Customizerが返信しました 2020年3月19日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2018年8月20日

Code screwed up my site by automatically adding extra charges to cart and it took days for them to respond. Never fully fixed the issue or offered an explanation.

Whippingpostleather
アメリカ合衆国
アプリの使用期間:1年以上
Product Customizerが返信しました 2020年3月19日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2023年7月14日

Customer service is really bad. They only care about stores that pay a lot of money. Don't expect any help from them. The way to answer is also ridiculous

OneStore
ベトナム
アプリの使用期間:1年以上
Product Customizerが返信しました 2023年7月17日

Hi OneStore,

We do not have any record of you reaching out to our team for support. Records indicate that you uninstalled the application on July 8th, did not reach out for ...