レビュー (1,682)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年4月8日

I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!

COUNTY HOUSE SIGNS
イギリス
アプリの使用期間:7年以上
Product Customizerが返信しました 2024年4月10日

Hi County House Signs,

Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!

2024年4月25日

Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.

Simply Adorable Gifts & Boutique
アメリカ合衆国
アプリの使用期間:約3年
Product Customizerが返信しました 2024年4月29日

Hi Simply Adorable Gifts & Boutique,

Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!

2024年4月17日

Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.

Cakers Warehouse
オーストラリア
アプリの使用期間:6年以上
Product Customizerが返信しました 2024年4月18日

Hi Cakers Warehouse,

Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!

2024年4月29日

I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!

Sweet Missions
アメリカ合衆国
アプリの使用期間:1年以上
Product Customizerが返信しました 2024年5月7日

Hi Sweet Missions,

Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!

2024年4月22日

Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck

Bespoke Art Framing
オーストラリア
アプリの使用期間:6年以上
Product Customizerが返信しました 2024年4月29日

Hi Bespoke Art Framing,

Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!

2024年4月22日

We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need.

We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!

Custom Cardboard Cutouts
アメリカ合衆国
アプリの使用期間:25日
Product Customizerが返信しました 2024年4月29日

Hi Custom Cardboard Cutouts,

We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!

2024年4月9日

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.

To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.

Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.

As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

BounceDesignLabs
アメリカ合衆国
アプリの使用期間:3ヶ月
Product Customizerが返信しました 2024年4月15日

Hi BounceDesignLabs,

Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!

2024年4月19日

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

strictlygeneric
アメリカ合衆国
アプリの使用期間:2年以上
Product Customizerが返信しました 2024年4月23日

Hi strictlygeneric,

Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

2024年4月22日

Amazing customer service, had a problem and it was sorted within 30 minutes!

YellowBlossomDesignsLtd
イギリス
アプリの使用期間:6年以上
Product Customizerが返信しました 2024年4月29日

Hi YellowBlossomDesignsLtd,

Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!

編集日:2024年5月27日

So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one.
I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app!
Deep from support is also amazing and helped me with further questions I had very fast!

Bettercakesbyclaudia
アメリカ合衆国
アプリの使用期間:14日
Product Customizerが返信しました 2024年5月29日

Hi Bettercakesbyclaudia,

Thank you for your kind words! We're glad our app is meeting your needs and that our support team has impressed you. We appreciate your kudos to our team members Shevaughn and Deep for their assistance. Customer support is highly important to us, and we're glad you experienced it.

Thanks for being a valued user!