レビュー (1,784)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2021年7月23日

I use this app so my clients can add some customization features to the products we sell. Recently had a product page formatting issue and asked a questions on how to fix. Instead of getting a bunch of liquid code, etc... the developer just fixed the issue. That rocks!!!! Great customer service!

OUTFITCASEIH
アメリカ合衆国
アプリの使用期間:9年以上
Product Customizerが返信しました 2021年7月23日

Hello to our friends from OUTFITCASEIH

We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!

Cheers,
-Pushpesh & the Product Customizer Support Team

2020年8月12日

Lots of options, works well, great support. I needed a some help adding it to my theme and got it done fast.

Sziro Jewelry
アメリカ合衆国
アプリの使用期間:9年以上
Product Customizerが返信しました 2020年8月12日

Hello friends from Sziro Jewelry!

We appreciate you taking the time out to leave us this awesome review! Many thanks as well for the kudos on our customer service! :-) We wish Sziro Jewelry much success online!

- Melissa & The Product Options and Customizer Support Team

編集日:2022年9月19日

Update: I needed help as the synchronization was off when creating new products in Shopify. On Sunday Aman wrote to ask if we could do a screen share this morning? He called and in 5 minutes everything was fixed. It needed a new sync and all is well. I really like this app and its people. They work hard and the app saves me hours. I have been using this app on both of my Shopify stores for 8 years. Recently, I had a new theme installed and this app would not re-install. When I contacted customer support, Sheniel worked on it immediately and found that a file was blocking images and apps. It turns out the Shopify expert installed an optimization snippet file that did the blocking. An optimization file that slowed down the website. Without Sheniel’s help we would still be looking for the answer. And, yes this app allows you more bariants than the Shopify limit of 3.....great app, great people.

TC Straps
アメリカ合衆国
アプリの使用期間:9年以上
Product Customizerが返信しました 2021年1月26日

Hello to our friends from TC Straps

Thank you for leaving us this awesome review! :-) We will let Sheniel know that her assistance was greatly appreciated! We wish you all the best on your e-commerce journey :-)

-Melissa & The Product Options & Customizer Team

2021年12月2日

After all most a month of trying to fix an overlap issue. Kevon Evans helped me what 4 other people could not do, he was a major help!!!

Wiregrass Designs
アメリカ合衆国
アプリの使用期間:約9年
Product Customizerが返信しました 2021年12月3日

Hi Wiregrass Designs,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

-Tanu and The Product Customizer Support Team

編集日:2022年11月2日

The customer service is really good! As soon as there is an issue then they get on the case immediately - really helpful

BeGolden
イギリス
アプリの使用期間:約9年
Product Customizerが返信しました 2020年1月15日

Hello friends from BeGolden!
Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you like our app and feel it works brilliantly! We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

編集日:2024年4月3日

I wouldn't be without this app as it is great for offering the options I require to my customers.

I have contacted support a few times and their service has always been very quick, efficient and friendly - a big plus point for continuing with my loyalty to this particular app.

Freckles Designs
イギリス
アプリの使用期間:約9年
Product Customizerが返信しました 2021年9月15日

Hello to our friends from Freckles Designs

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review.

Cheers,
Pushpesh & the Product Customizer Support Team

2023年1月9日

They are always super fast in responding to inquires and are very pleasant to deal with. I highly recommend this app.

Words with Boards, LLC
アメリカ合衆国
アプリの使用期間:約9年
Product Customizerが返信しました 2023年1月10日

Hello to our friends at Words with Boards, LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

2023年2月1日

This app is super user friendly and easy to understand. Does just what I need it to do and allows customers to pick options. Their customer service is top notch & super speedy!

Riley Reigh / Mod Market
アメリカ合衆国
アプリの使用期間:約9年
Product Customizerが返信しました 2023年2月2日

Hello to our friends at Riley Reigh / Mod Market

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

編集日:2024年3月4日

Had a great customer service experience today. We just upgraded our theme and had an issue with the Product Options & Customizer app which we've been using for several years now. Opened the chat on their site and they had it solved for us in 5 minutes. Doesn't get better than that. Thanks.

Update: had another small issue today and once again, 5 minutes and all fixed. Thanks again!

Ted's Cigars
アメリカ合衆国
アプリの使用期間:9年弱
Product Customizerが返信しました 2023年7月28日

Hello Ted's Cigars,

Thank you for your 5-star review. We are glad that you had fast customer service and that we were able to assist you! Thank you for being a long-term customer. It is great that Product Options & Customizer is benefiting your store.

Stephanie & the Customer Support Team

2023年9月21日

I've been using this app for several years now. Always works perfectly. And any time I have a question customer support is easily accessible and always answers my questions.

pixelimpress
アメリカ合衆国
アプリの使用期間:9年弱
Product Customizerが返信しました 2023年9月25日

Hi there pixelimpress,

We appreciate you leaving us this great 5-tar review. We are very happy that you reached out for our support and received what you were looking for. It is great that you are able to get the features you are looking for using Product Options & Customizer.

The Product Options & Customizer Support Team