レビュー (1,784)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
編集日:2024年9月24日

I contacted the customer service team at Product Options & Customizer and they responded immediately without any wait time at all.

Deepanjoy spent a significant amount of time fixing the options and logic on one of my products.
He quickly found a solution and then added it to my remaining products.

I found him friendly, helpful and all my issues were resolves quickly.

Fantastic customer service and great product that is capable of dealing with extremely complicated product options.

I'd 100% recommend.

Sophia Alexander Gold Fingerprint Jewellery
イギリス
アプリの使用期間:約7年
Product Customizerが返信しました 2021年9月19日

Hello to our friends from Sophia Alexander Gold Fingerprint Jewellery

Lucille, Thank you so much for taking out the time to leave such a detailed and wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

2019年9月24日

My store requires a lot of variants and this app is perfect for that. From a shopper standpoint, the user experience using the variants is clean, easy, and organized. The customer service is also amazing! Steven was so prompt and thorough in his responses and solved all my problems and did the coding for me. Amazing product!

Rustic Luxe Designs
アメリカ合衆国
アプリの使用期間:約7年
Product Customizerが返信しました 2019年9月24日

Hello friends from Rustic Luxe Designs,

Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

2021年12月14日

Great app and the support team is very helpful. I had a response straight away and the new theme got updated with customisation. It would have taken me much longer to figure it all out and the support team did it in 2 minutes! thanks, i really appreciate it and will continue to use this app.

m i l e y & m o s s
ポーランド
アプリの使用期間:約7年
Product Customizerが返信しました 2021年12月14日

Hello friends at m i l e y & m o s s

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

2022年11月1日

Our primary products are personalized signs, and this app has made it so easy to collect the personalization details our customers want on their products. The app allows us to create templates, so we can easily enable customization for new products with just a few clicks. Really cool! There are a good number of customization options, and the customization details are stored as line item options under each purchased product. This is important, as we can be sure to match the correct customization with the correct item on multi-item orders. Also, app support is fantastic! We had an issue where an update broke our conditional options, and support responded within a few minutes to start working on the issue. The support rep even stayed over after his shift ended to ensure the issue was fully resolved the same afternoon as we reported it. I am extremely impressed!

Address America
アメリカ合衆国
アプリの使用期間:約7年
Product Customizerが返信しました 2022年11月3日

Hello to our friends at Address America

Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

2017年3月9日

Love this app!!! Allows us to add endless options to our website. Excellent customer service!!!

Family Approved Tees
アメリカ合衆国
アプリの使用期間:約7年
2020年12月8日

Great app for giving all your products additional options in a variety of ways. Super helpful team behind the app, that are ready to help you if you need a hand. Definately worth it!

BergArtsmykke
ノルウェー
アプリの使用期間:約7年
Product Customizerが返信しました 2020年12月8日

Hello to our friends from BergArtsmykke

We are super happy you love the app! Thank you for leaving us this awesome review, we truly do appreciate it :-)

-Melissa & The Product Options & Customizer Team

編集日:2022年11月13日

Problems with changing product customiser, however issues corrected really quickly with their support

Bespoke & Personal
イギリス
アプリの使用期間:約7年
Product Customizerが返信しました 2022年11月14日

Hello to our friends at Bespoke & Personal

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

2023年3月23日

Very useful app with great customer support. I really wish Shopify would have included these features, but besides that, the app is a must have for businesses that need more customizable options.

Visual Garage Inc.
カナダ
アプリの使用期間:7年弱
Product Customizerが返信しました 2023年3月24日

Hello to our friends at Visual Garage Inc

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

2021年10月13日

This app is amazing for options for customizations on your products. You can have drop down menus, text boxes, etc. everything you need to make sure that you get all of the info needed from the customer for a personalized item. Any time I have had an issue they respond back within about 10 mins. No matter what time of day and they are always quick to fix it like it was nothing. Amazing!

Stamped Expressions Co.
アメリカ合衆国
アプリの使用期間:7年弱
Product Customizerが返信しました 2021年10月17日

Hello to our friends from Stamped Expressions Co.

Alison, Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

編集日:2020年2月14日

We have used this app since we first opened our store as we have products that customers can personalise. Currently in the processing of refreshing the store our theme update, well overdue, altered the look and needed the app reinstalling. Our questions were answered promptly, and having shared a screenshot, the diameters of boxes were altered to create a professional look on our new theme. It's not finished yet, but when the theme is published we are confident that with the help we have received from Steven customers will be able to clearly create their bespoke gift.
I can also thoroughly recommend using conditioned logic in the app to only allow customers to input information once they have chosen the option they want to pay for if applicable. Less follow up time wasted when a customer has completed all options in error.

Life of Riley (Retail) Ltd.
イギリス
アプリの使用期間:7年弱
Product Customizerが返信しました 2020年2月24日

Hello friends from Life of Riley (Retail) Ltd!

Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven =) Appreciate the top notch review... Hope your Life of Riley (Retail) Ltd. products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team