レビュー (1,796)
絞り込む
-
評価順
Once the app was set up correctly, it seems to work great.
Hi Apex Performance Premier Racing Outfitters,
Thank you for sharing your experience! We're glad to hear the app is working great for you.
We appreciate your feedback!
Deepanjoy provided a great demo for me and answered all of my questions. Thank you very much for your help.
Hi My Store,
Thank you for sharing your experience! We're so glad Deepanjoy's demo was helpful and that he could answer all your questions. Let us know if there's anything else we can assist you with!
We appreciate your support!
I just underwent a very easy tutorial on how to work the application on Shopify it was very easy and very helpful! Thank you
Hi ScenceFiction,
Thank you for your feedback! We're glad to hear that the tutorial was easy to follow and helpful in getting you started on Shopify. We're here to support you every step of the way.
Thanks for choosing our app!
great service
Hi itty Bitty Keepsake,
Thank you for your feedback! We’re glad to hear you’ve had a great experience with our service.
We appreciate your support!
The team at Product Customizer has been a game changer for our personalized business! If we have any issues they are on it and make it right asap! So happy with this app!
Hi Joy Creative Shop,
Thank you for your feedback! We're thrilled to hear our app has made a positive impact on your personalized business. Our team is dedicated to quickly addressing any issues and ensuring everything runs smoothly.
Your satisfaction means a lot to us!
When this app goes wrong... which it can do, they are extremely slow to fix the issue with your store and are not bothered about you losing sales and money. Can take them long times to fix problems and support staff can just ghost you.
Would not recommend... lost thousands when they refused to make simple fixes over night. If anything goes wrong out of hours be aware that they cannot fix and you will have a broken website all night and make no sales.
Hello friends from Flawless Moissanite,
Thank you for sharing this feedback. Sadly, we did experience a very rare breaking issue with our app earlier this week (7/29). In many years of serving merchants, we've never experienced an issue to this extent... So we do not expect it to ever happen again.
Our developers did fix the issue in short order and the app has been functioning 100% since then. However I know that this can impact a store's ability to sell, and every moment counts.
Thanks SO much for your understanding and communication here. We have implemented a new system of checks and balances in our servers to make sure this never happens again.
-Cristal - Tech Support Manager
I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now
Hi Caldera.CAKING,
Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you effectively during your call. Providing helpful and efficient support is our priority.
We appreciate your feedback and are here whenever you need us!
Fantastic assistance.He was so patient and kind and I truly appreciate his help. Very knowledgeable and so happy to help. Thank you so much for your time.
Hi Lucky Dooby Doodle Store,
Thank you for sharing your experience! We're delighted to hear that you received such patient and kind assistance. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority!
We appreciate your kind words!
A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs.
Customer support is very helpful and responsive.
All in all one of my better app purchases.
Hi Servewell,
Thank you for sharing your experience! We're glad to hear that our app has helped you better manage your listings with ease and flexibility. Our team is continuously working to improve and expand the app's features, so stay tuned for more options.
We're here to support you whenever you need it, and we're pleased to have met your expectations.
Shevaughn was great! Very kind and helpful! Very responsive as well.
Hi KW Custom Creations,
Thank you for your feedback! We're happy to hear that our team member Shev was able to assist you effectively and make your experience positive. Providing helpful and responsive support is a priority for us.
We appreciate your trust in our service!